Business Development Manager

The Survey Association; Telford; On-site; GBP 60,000 - GBP 80,000; Full time

Job description

Responsible for supporting continued growth within the business development team. This role focuses on building relationships, identifying new opportunities, and promoting Severn Partnership’s service offerings of surveying and geospatial solutions to clients across rail, aviation, infrastructure, nuclear, property and estates sectors.

KEY RESPONSIBILITIES

Business Growth & Opportunity Development

• Support the identification of new business opportunities across all associated sectors.
• Develop a strong understanding of Severn Partnership’s service offerings (including topographical, utility, mobile mapping, measured building surveys, monitoring, BIM, 3D laser scanning).
• Generate and qualify leads through networking, outbound activity, market research, and attending industry events.
• Support the full sales process and customer journey with new and existing clients.
• Working closely with the commercial team to achieve KPI’s, whilst maintaining high levels of customer satisfaction.

Client Engagement & Relationship Management

• Identifying appointment opportunities, scheduling and attending client meetings for existing, lapsed, and new customers.
• Attend meetings face to face and online to discuss client needs and provide solutions to support projects.
• Build and maintain long-term relationships with key clients, consultants and project stakeholders.
• Represent Severn Partnership at industry events, exhibitions, and networking forums and other events.
• Update and maintain CRM records to ensure accurate monitoring of pipelines and forecasts.

Internal Collaboration

• Work closely with the Business Development Manager, operational team and marketing to support business development strategies.
• Support the process and monitoring of opportunities.
• Contribute to Business Development meetings and discuss the previous months performance and key developments.
• Work alongside the Business Development Manager to present teams work winning opportunities to the group SLT.

Market Insight

• Monitor industry activity, emerging technologies, frameworks, and competitor behaviour.
• Identify opportunities for services within strategic sectors.
• Support social media outreach and marketing campaigns.

OTHER ACCOUNTABILITIES

• Being fully aware of and actively complying with Munnelly Group’s policies and procedures relevant to your own responsibilities.
• Maintain a positive and proactive attitude always respecting fellow Team Members.
• Keep equipment and your work area clean and tidy as far as reasonably possible.
• Performing any other reasonable duties as directed by line management.
• Initiating continuous improvement in your own areas of responsibility and feedback on own performance, in one to ones and PDR’s.

This list should not be regarded as exhaustive, and the role holder will be expected to deliver other duties relevant and appropriate to the role.

PERSON SPECIFICATION

• Strong communication and presentation skills.
• Ability to quickly understand surveying services and communicate value clearly to clients.
• Self-driven, results-focused, and confident working independently.
• Strong organisational skills with the ability to manage multiple opportunities and tasks simultaneously.
• Experience in business development, sales, and/or client-facing roles.
• Knowledge of survey methodologies and experience within the industry.
• Existing network within our strategic sectors such as rail, Highways, Aviation, infrastructure.
• Full UK driving licence.
• Professional, confident, and able to represent Severn Partnership positively at all times.
• Curious and eager to learn about new technology and innovation in surveying.
• Collaborative team player with a strong customer-first mindset.
• Resilient, adaptable, and motivated by targets and growth