Head of Housekeeping & Quality Assurance

ANEW Hotels & Resorts Pty; Newcastle upon Tyne; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading hotel chain is seeking a dedicated Executive Housekeeper to ensure exceptional cleanliness standards and deliver outstanding guest experiences. You will manage housekeeping operations, oversee vendor compliance, control departmental budgets, and ensure health and safety standards. The ideal candidate will have strong management experience in housekeeping, excellent attention to detail, and a focus on guest satisfaction. Join our team to maintain a welcoming and pristine environment for our guests in Newcastle upon Tyne.

Responsibilities

• Lead housekeeping operations to deliver cleanliness standards.
• Oversee vendor performance and contract compliance.
• Conduct regular quality audits and inspections.
• Manage room readiness and turnover processes.
• Ensure consistent room presentation standards.
• Control departmental expenses within budgets.
• Ensure health and safety compliance.

Skills

Housekeeping management experience

Cleaning and sanitizing expert

Time management and efficiency

Laundry and linen care

Guest privacy and discretion

Health and safety compliance

Physical stamina and endurance

Teamwork and communication

Problem solving and adaptability

Hotel amenities knowledge

Vendor management expertise

Strong quality control background

Financial management ability

Guest service focus

Job description

A leading hotel chain is seeking a dedicated Executive Housekeeper to ensure exceptional cleanliness standards and deliver outstanding guest experiences. You will manage housekeeping operations, oversee vendor compliance, control departmental budgets, and ensure health and safety standards. The ideal candidate will have strong management experience in housekeeping, excellent attention to detail, and a focus on guest satisfaction. Join our team to maintain a welcoming and pristine environment for our guests in Newcastle upon Tyne.