AV & PAVA Maintenance Engineer

Rgjones; United Kingdom; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A technology services company in the United Kingdom seeks an AV and PAVA Maintenance Engineer to join its team. The role involves preventative maintenance, fault finding, and providing support for audio and video systems across various client sites. Candidates must demonstrate a strong understanding of AV systems, effective communication skills, and possess a clean UK driving licence. This is a full-time position with competitive salary based on experience.

Qualifications

• Strong knowledge of installed AV systems for various applications.
• Experience with DSP software and networked AV systems.
• Full, clean UK driving licence required.

Responsibilities

• Carry out preventative maintenance visits on client sites.
• Respond to service requests and coordinate support effectively.
• Diagnose and repair AV/PAVA system faults on-site.

Skills

Fault finding

Preventative maintenance

Client communication

DSP software proficiency

Knowledge of AV systems

Independent work

Diagnostic skills

Tools

BSS Soundweb

QSYS

Yamaha MTX/MRX

Dante

Crestron

Extron

Job description

Job Description

About the Role

We’re looking for a reliable and detail-oriented AV and PAVA Maintenance Engineer to join our growing team. In this role, you’ll take ownership of the ongoing support, fault finding, and preventative maintenance of installed AV / PAVA systems across a diverse range of sites — from sporting facilities and houses of worship to historical buildings and corporate environments.

This is a client-facing position requiring professionalism, clear communication, and a methodical approach to problem-solving.

Key Responsibilities

• Carry out routine preventative maintenance visits as part of planned maintenance contracts
• Respond to client service requests via email or phone, assess the issue, and coordinate on-site or remote support to resolve faults efficiently and professionally
• Diagnose and repair AV / PAVA system faults on-site or remotely
• Test and verify the performance of audio, video, and control systems
• Complete detailed service reports with recommendations for corrective actions
• Liaise with clients and end-users to ensure systems meet operational requirements
• Work with internal teams to source spare parts and equipment
• Maintain accurate records of equipment and service history
• Strong knowledge of installed AV systems, including amplifiers, mixers, DSPs, displays, cameras, livestreaming, projection, lighting, and control systems
• Experience using BSS Soundweb, QSYS, Yamaha MTX/MRX
• Competent use of DSP software to apply EQ, manage gain structure, and tune systems for speech and music reinforcement
• Ability to set up microphones, speakers, and playback systems with appropriate EQ and dynamics
• Understanding of Radio Microphone Licensing
• Familiarity with commissioning and testing Assisted Listening Systems (AFILS)
• Knowledge of networked AV systems
• Ability to read and interpret AV schematics and wiring diagrams
• Confident working independently on client sites
• Excellent fault-finding, diagnostic, and communication skills
• Full, clean UK driving licence
• Certified experience with Dante, Crestron, NDI, Extron, AMX, or similar AV platforms
• ECS/CSCS card
• IPAF and PASMA certification
• Membership of trade bodies such as ISCVE, CEDIA, or AVIXA
• Familiarity with standards such as BS5839, EN54, BS50849, BS EN 7827

Salary: Competitive, dependent on experience

Location: Various client sites across the UK

Job Type: Full-time

Licence/Certification: Clean UK driving licence (required)

Work Authorisation: United Kingdom (required)

Work Location: On the road