Marketplace Manager

One-O-One Convenience Stores Limited; Glasgow; On-site; GBP 35,000 - GBP 45,000; Full time

Job summary

A UK-based convenience store chain is seeking a Marketplace Manager to lead the performance and people strategy for up to four locations. The ideal candidate will have at least 2 years of retail management experience and a passion for team leadership. Responsibilities include driving KPIs, ensuring operational excellence, and promoting compliance across stores. This role offers competitive pay, development opportunities, and a clear path to senior retail roles.

Benefits

Competitive Pay & Bonus

Development opportunities

Qualifications

• Minimum 2 years’ experience in retail management, ideally in a multi-site context.
• Confidence in driving performance through KPIs and commercial metrics.
• A full UK driving licence and willingness to travel.

Responsibilities

• Lead, support, and coach up to 3 Store Managers and their teams.
• Ensure all stores meet company standards in various aspects.
• Take ownership of KPIs across your marketplace.

Skills

Retail management experience

Team leadership

Performance-driven

Time management

Problem-solving

Excellent communication

Job description

Ready to Lead Multiple Stores? This is Your Next Big Step.

We're looking for a dynamic, hands‑on Marketplace Manager to lead the performance and people strategy across up to four convenience retail locations. This is a brand‑new, elevated role — perfect for experienced Store Managers ready to scale their impact, develop future leaders, and drive consistent results across multiple sites.

As the Marketplace Manager, you’ll be the leader of your cluster — owning everything from team performance to customer satisfaction, compliance to commercial KPIs. You’ll lead by example, build strong store teams, and ensure every location under your care thrives.

What You’ll Be Doing

Leadership & Development

• Lead, support and coach up to 3 Store Managers and their teams
• Conduct regular store visits, 1:1s, and team reviews
• Build talent pipelines and champion colleague development and succession

Operational Excellence

• Ensure all stores meet company standards in presentation, cleanliness, stock, and service
• Oversee scheduling, payroll control, and rota efficiency across multiple locations
• Drive consistency and best practice sharing between stores

Sales & Performance

• Take ownership of KPIs across your marketplace: sales, shrinkage, wage %, profit
• Support stores in implementing promotions, stock management
• Regularly review store performance and identify improvement opportunities

Compliance & Procedures

• Ensure all stores adhere to company policy, licensing laws, and age‑restricted product regulations
• Oversee accurate cash handling and security procedures
• Maintain high audit and compliance scores across all sites

What You’ll Need

• Minimum 2 years’ experience in retail management (multi‑site experience is a bonus)
• A passion for leading teams and developing others
• Confidence in driving performance through KPIs and commercial metrics
• Excellent communication, time management, and problem‑solving skills
• A full UK driving licence and flexibility to travel between locations
• A personal licence holder qualification (or willingness to obtain)

Why Join Us?

• Be a Leader: Step up from single‑site to multi‑site management
• Make a Difference: Shape culture, build talent, and drive results
• Grow with Us: Clear path to senior retail roles
• Competitive Pay & Bonus: Plus development opportunities

Ready to lead a marketplace of your own?
Apply now and take your next big step in retail leadership.