EA/Office Manager

Greyhound Capital; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A modern investment firm in London seeks an EA/Office Manager to support the CEO and the Investment Team. The ideal candidate should possess 4–6 years of EA experience, excellent organization skills, and a passion for leveraging cloud/AI tools. Responsibilities include managing calendars, facilitating travel, and maintaining office standards. This role offers a unique opportunity to join a high-performing team focused on impactful investment in technology companies.

Qualifications

• 4–6 years of EA and Office Management experience across professional services.
• Demonstrated impact in lean or high-performance environments.
• Experience in complex international travel bookings and scheduling.
• Familiarity and passion for modern cloud/AI tools.

Responsibilities

• Manage the CEO’s and Head of Investments Team’s calendar and inbox.
• Maintain front-of-house impeccably and greet guests.
• Support team offsites, high-ROI team rituals, and CEO Office initiatives.

Skills

Organisation & Time Management

Communication

Project Management

Problem-Solving

Education

University degree or equivalent

Tools

Reclaim.ai

Notion

DocuSign

TravelPerk

Job description

The Role

On our mission to build an enduring growth organization, we are seeking an outstanding EA/Office Manager to support the CEO and the Head of Investment Team. This role combines executive support, office management and project support for goals owned by the CEO Office. To excel, you should be very organized and detail-oriented. The candidate should be passionate about providing 5-star support, maintain high standards in the office, and be tech-savvy to leverage cloud/AI tools to improve efficiency. A suitable candidate will have essential EA skills and an interest in supporting other operational projects when required.

Key responsibilities for the first 12 months

• Multiply executive leverage: manage the CEO’s and Head of Investments Team’s calendar and inbox with quick turnaround, track action items, prepare a sharp weekly brief, and coordinate meetings across time zones. Plan and execute multi-city travel within budget, manage visas/profiles, print/bind materials, process expenses weekly with accuracy, and offer personal support when it increases effectiveness.
• Run a hospitality-grade office and investor moments: maintain front-of-house impeccably, greet guests, ensure meeting rooms are always ready, ensure AV reliability. Own office vendors and budget, coordinate health & safety, cleaners, security, and weekly supplies. Maintain and remediate the issues log.
• Operational Support for CEO Office/IR: support team offsites, high-ROI team rituals, and CEO Office initiatives. Codify playbooks for scheduling, travel, expenses, visitors, and meeting support; operate with modern tools (Reclaim.ai, Notion, DocuSign, TravelPerk, etc.) and publish a quarterly ops snapshot with simple KPIs. Support CRM and organize the AGM, investor dinners and roadshows on time and within budget.

Why this is an exceptional opportunity

• You will be part of a London-based but internationally focused team investing in enduring tech companies (e.g., Revolut, Metronome, Toss).
• You will join a culture of continuous improvement and high ambition, with opportunities to drive real impact in building an enduring investment manager.
• You will be part of a high-performance team where talent is rewarded and growth is encouraged.

The ideal candidate

We are looking for someone deeply passionate about Greyhound and the role’s mission. The ideal candidate has the following attributes and experiences:

Experience

• 4–6 years of EA and Office Management experience across professional services
• Strong academic achievements, university degree or equivalent
• Demonstrated impact in lean or high-performance environments
• Experience in complex international travel bookings and scheduling
• Familiarity and passion for modern cloud/AI tools

Skills

• Organisation & Time Management: anticipates needs, protects executive focus, triages ruthlessly, keeps decisions moving (SLAs, proactive calendar/inbox management), remains calm under pressure
• Communication: clear, concise writing and effective liaison with founders/investors; manages up with impeccable judgment and discretion
• Project Management: breaks down work into clear steps, supports multiple initiatives, uses simple tools to track progress and escalates risks when they arise
• Problem-Solving: identifies inefficiencies, understands root causes, designs and implements solutions

Fit with operating principles

• Set the Bar Higher: sets ambitious goals and delivers high-quality work with continuous improvement
• Thoughtful Problem Solvers: researches and solves complex problems with rigor and efficiency
• Build Enduring Growth: focuses on deep, lasting partnerships for the long term
• Lean A* Team: thrives in a fast-paced, collaborative environment
• Impact over Ego: prioritizes impact and takes ownership

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