Customer Development Manager

Kenvue; Reading; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A global consumer goods company is seeking a Customer Development Manager based in Reading, UK. This role involves direct P+L ownership and the delivery of business targets, along with building relationships with key contacts. The ideal candidate will have strong commercial acumen, experience in FMCG, and the ability to identify and drive sales opportunities. This position offers a competitive benefit package and supports a hybrid working model, ensuring work-life balance.

Benefits

Competitive Benefit Package

Paid Company Holidays

Learning & Development Opportunities

Employee Resource Groups

Qualifications

• Strong commercial acumen and excellent numeracy and analytical skills.
• Experience in FMCG sphere and prior customer facing roles are crucial.
• Ability to identify sales-driving opportunities and drive business effectiveness.

Responsibilities

• Direct P+L ownership for AAH across all categories.
• Delivery of specified business targets - sales, spend and profit targets.
• Responsible for building positive and collaborative relationships with key contacts.

Skills

Commercial acumen

Analytical skills

FMCG experience

Collaboration

Adaptability

Job description

Overview

Kenvue is currently recruiting for a: Customer Development Manager

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who we are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information,

Role reports to

SENIOR CUSTOMER DEVELOPMENT MANAGER

Location

Europe/Middle East/Africa, United Kingdom, Reading, Berkshire

Work Location

Hybrid

What you will do

Kenvue is currently recruiting for:

Customer Development Manager

This position reports into a Senior Customer Development Manager and is based at our Reading office (hybrid working)

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who we are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. For more information,

What will you do

• Reporting into the Senior Customer Development Manager, you will have direct P+L ownership for AAH, across all categories.
• You will have 1 direct report, a Customer Development Executive.
• Delivery of specified business targets (sales, spend and profit targets - INS, TCI, NTS, Net GP)
• Full forecasting and spend management for your business area, making accurate forecasts to your supply team and commercial strategy & planning contacts

• Responsible for building positive and collaborative relationships with your key contacts, and representing AAH requirements and business strategy to the Kenvue business
• Building and leading the total AAH Joint Business Plan to ensure delivery of key metrics for Kenvue & AAH for long term, sustainable growth

What are we looking for

• Strong commercial acumen and excellent numeracy and analytical skills
• Experience in FMCG sphere and prior customer facing roles are crucial
• Ability to identify sales-driving opportunities and drive business effectiveness
• Ability to engage your customers and collaborates with Kenvue experts to identify areas of opportunity and alignment to develop strategies that build joint business value
• Adapt to evolving business conditions and see them as an opportunity to take calculated risks that enhance business outcomes
• Line Management experience is desired, but not essential

What’s in it for you

• Competitive Benefit Package
• Paid Company Holidays, Volunteer Time, option to buy and sell holiday
• Learning & Development Opportunities
• Employee Resource Groups

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.