Field Service Technician

YSI Incorporated; Remote; GBP 30,000 - GBP 40,000; Full time

Job summary

A global water solutions company is seeking a Field Service Technician to perform various field service activities in a safe and efficient manner. The ideal candidate will have at least 2-3 years of experience in the pump industry and be trained to Level 3 NVQ in Electrical. A strong customer service background, along with problem-solving skills, is essential. The role requires travel, and a company van and fuel card will be provided. Join a dynamic team committed to innovation and sustainability.

Benefits

Company van

Fuel card

Qualifications

• Experience in the pump industry is preferred.
• Must have Level 3 NVQ Electrical qualification.
• Able to work independently without direct supervision.

Responsibilities

• Perform field service activities at customer sites.
• Create and maintain a safe working environment.
• Demonstrate accountability and empowerment in work.

Skills

Electrical training Level 3 NVQ

Customer service experience

Critical thinking

Troubleshooting ability

Microsoft Office proficiency

Education

2-3 years of pump industry experience

Job description

Field Service Technician page is loaded## Field Service Technicianremote type: Remotelocations: Rugby: Peterboroughtime type: Full timeposted on: Posted Todayjob requisition id: R46000Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.As a Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner.Responsibilities:* To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. ·* Create and maintain safe working environment and culture within the organization ·* Take care of company property ·* Demonstrates high impact culture through innovation, accountability and empowerment ·* Must be able to function in a team environment ·* Usually works with little to no supervision ·* Works independently and has ability to lead/coach/guide/motivate* Some travel required · 20%-80% travel depending on division & location (overnight stays, away from home)Requirements;* Education & Experience Requirements: · Pump industry work experience preferred at least 2-3yr.* Skill Requirements: · Electrical ideally trained to at least Level 3 NVQ, 18th Edition and Inspection and Testing would be advantageous.* Basic mechanical pump and system knowledge. Product Training will be given* Work without direct supervision.* Experience with Microsoft Office including smart devices · Must have customer service experience · Demonstrates critical thinking and troubleshooting ability · Synthesizes technical information and communicates it clearly · Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected waysCompany Van + Fuel Card will be providedJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.background, skills and interests.