Deputy Care Manager

Mash Group; Bedford; On-site; GBP 30,000 - GBP 35,000; Full time

Job summary

A leading care service provider in Bedford is seeking a dedicated Deputy Care Manager to support the Registered Manager in running their Outstanding CQC-rated domiciliary care service. The successful candidate will lead a team of Care Professionals, ensuring high-quality person-centred care and compliance with CQC standards. Responsibilities include operational support, client assessments, training, and maintaining care records. Candidates should have experience in a senior care role and strong communication skills. This is a full-time, office-based position offering £30,000 - £35,000 per annum.

Benefits

Clear progression opportunities

Supportive leadership and ongoing training

Make a genuine difference in clients' lives

Qualifications

• Experience in domiciliary care in a senior, supervisory or deputy role.
• Confident leader with excellent communication skills.
• Passionate about delivering high-quality, person-centred care.

Responsibilities

• Support the Registered Manager with daily operations.
• Help maintain Outstanding CQC standards and compliance.
• Supervise, mentor and support Care Professionals.

Skills

Experience in domiciliary care

Strong understanding of CQC regulations

Excellent communication skills

Highly organised

Comfortable using care management systems

Education

NVQ Level 3 or 5 in Health & Social Care

Job description

Deputy Care Manager - Bedford (Outstanding CQC Service)

This is an excellent opportunity for a senior care professional looking to step into a leadership role within a high-performing, values-led service.

Location: Bedford (office based)
Salary: £30,000 - £35,000 per annum (DOE)
Hours: Full time, Monday to Friday

We are recruiting an experienced and motivated Deputy Care Manager to support the Registered Manager in the day-to-day running of an Outstanding-rated domiciliary care service in Bedford. This is an excellent opportunity for a senior care professional looking to step into a leadership role within a high-performing, values-led service.

The Role

As Deputy Care Manager, you will play a key role in maintaining exceptional standards of care, supporting compliance, and leading Care Professionals to deliver person-centred services. Your responsibilities will include:

• Supporting the Registered Manager with daily operations
• Helping maintain Outstanding CQC standards and compliance
• Supporting client assessments, care planning and reviews
• Supervising, mentoring and supporting Care Professionals
• Carrying out supervisions, spot checks and competency observations
• Supporting recruitment, onboarding and training
• Assisting with scheduling to ensure all care calls are covered
• Managing safeguarding concerns, incidents and complaints
• Maintaining accurate records on the care management system
• Building strong relationships with clients, families and professionals

About You

Essential

• Experience in domiciliary care in a senior, supervisory or deputy role
• Strong understanding of CQC regulations and quality standards
• Confident leader with excellent communication skills
• Highly organised and able to manage competing priorities
• Comfortable using care management and IT systems
• Passionate about delivering high-quality, person-centred care

Desirable

• NVQ Level 3 or 5 in Health & Social Care (or willingness to work towards)
• Experience supporting inspections, audits or quality improvement

What's on Offer

• Salary £30,000 - £35,000 (DOE)
• Opportunity to work within an Outstanding CQC-rated service
• Clear progression opportunities
• Supportive leadership and ongoing training
• A role where you can genuinely make a difference

This role is subject to an enhanced DBS check. We are committed to safeguarding and promoting the welfare of adults and expect all staff to share this commitment.