People & Operations Partner

YOOBIC; Greater London; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A technology company is seeking a People & Operations Partner to support the Global Head of People in London. This role will oversee People Ops functions, engage mid-management, and ensure operational excellence across global hubs. The ideal candidate has extensive experience in a People Generalist role within a high-growth environment and a strong understanding of UK employment practices. This position boasts various employee benefits, flexible working, and opportunities for training and development.

Benefits

33 days annual leave

Flexible working

Life Assurance

Vitality medical coverage

Enhanced parental leave

Regular training and coaching

Qualifications

• Proven Generalist expertise within a high-growth environment.
• Deep familiarity with UK employment practices.
• Familiarity with US and French employment is a plus.

Responsibilities

• Serve as the primary People Partner for mid-management globally.
• Manage complex employee relations matters.
• Oversee the employee lifecycle globally.

Skills

People Advisory

Employee Relations

Culture & Retention

Systems & Automation Fluency

Analytical Rigor

Education

Extensive experience in People Generalist role

Tools

HiBob

TeamTailor

Confluence

G Suite

Job description

Who we are… YOOBIC is an AI‑powered frontline employee experience platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work—all in one place. With streamlined communications, mobile learning, and digitised task management, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 350+ companies around the world including MattressFirm, Michaels, GameStop, Lacoste, Lidl, Boots, Peloton, Pret, Puma, and Vans trust YOOBIC to improve operational consistency and agility, get real‑time visibility into multi‑location business execution, and improve customer experience. To learn more about YOOBIC, visit www.yoobic.com or follow us on LinkedIn.

What we need… As the People & Operations Partner, you will serve as the righthand to the Global Head of People, providing critical leadership across our four global hubs: London, Paris, New York, and Tel Aviv. This is a high‑impact, dual‑faceted role designed for an expert Generalist who thrives on the variety of business partnering while maintaining a passion for operational excellence.

You will lead our People Ops function, ensuring our global operations are scalable, compliant, and data‑driven, while acting as a trusted advisor to our mid‑management tier.

What you’ll do…

Strategic Business Partnering & Generalist Leadership

• People Advisory: Serve as the primary People Partner for mid‑management globally, providing guidance on performance management, organisational design, and development.

• Employee Relations: Manage complex ER matters with a high degree of professionalism, tailored to the specific jurisdictional requirements of our global territories.

• Culture & Retention: Partner with department heads to identify engagement trends and implement localised initiatives that drive high performance and long‑term retention.

Global People Operations & Technology

• Tech Stack Ownership: Act as the functional lead for our People systems. You will own and optimise HiBob (HRIS), TeamTailor (ATS), and Zinc (Background Checking), ensuring these tools are fully leveraged for a frictionless experience.

• Knowledge Management: Maintain and evolve our internal documentation and global policies using Confluence, ensuring clear, accessible guidance on People processes.

• Lifecycle Management: Oversee the end‑to‑end employee lifecycle globally, utilising G Suite for collaborative project management and reporting.

Benefits, Shares & Finance Coordination

• Total Reward & Benefits: Own the management and renewal of global benefit programmes. You will ensure our offerings remain competitive and compliant in all four hubs, managing vendors and broker relationships.

• Equity Administration: Support with the administration of employee share schemes. You will be the point of contact for employee queries regarding vesting, exercise, and the value of their equity.

• Finance & Payroll Liaison: Work in lockstep with the Finance department to ensure global payroll accuracy. You will oversee the flow of data between HiBob and Finance, ensuring all compensation changes, bonuses, and share‑related tax implications are captured correctly.

What you have… Proven Generalist Expertise: Extensive experience in a broad People Generalist role, specifically within a high‑growth technology or "scale‑up" environment.

• Systems & Automation Fluency: You have a "systems‑first" mindset. You are familiar with HiBob and TeamTailor and believe in automating manual tasks to focus on high‑value strategy.

• Global Jurisdiction Knowledge: Deep familiarity with UK employment practices is essential, familiarity with US and FR is a significant advantage.

• Analytical Rigor: You are comfortable with numbers and spreadsheets, understanding the financial impact of people decisions and the mechanics of equity and benefits.

What we offer…

• 33 days annual leave (including bank holidays)

• Flexible working (2 days per week in our Hammersmith office)

• Scottish Widow Pension scheme

• Vitality medical coverage – including primary care, hospital care and additional mental health coverage

• Simplyhealth cash plan (includes dental and vision coverage)

• Healthy Mind EAP

• Short Term and Long Term disability coverage

• Life Assurance

• Critical Illness coverage

• Enhanced parental leave

• Team events including weekly breakfast, gourmet lunches and lots of social events

• Weekly free online HIIT sessions + gym discounts

• Regular training and coaching to make you even better in your role

We are an equal opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and we want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.