Clinical Referrals & Call Triage Coordinator

Avonlmc; Bristol; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A healthcare service provider in the UK is seeking a professional Line Call Handler to manage calls from healthcare professionals. The role involves accurately entering patient referrals into a database and ensuring adherence to safety procedures. Strong communication skills and attention to detail are essential. The ideal candidate will be part of a supportive team and contribute to high-quality patient care across the integrated urgent care service.

Benefits

Employee ownership

Career development opportunities

Supportive work environment

Qualifications

• Experience in handling calls from healthcare professionals.
• Ability to accurately enter information into a patient database.
• Understanding of safety calling procedures.

Responsibilities

• Answer calls to the professional line from health care professionals.
• Process external referrals into Integrated Urgent Care.
• Ensure accurate entry of referrals onto the patient database.

Skills

Professional communication

Database entry

Call handling

Attention to detail

Job description

A healthcare service provider in the UK is seeking a professional Line Call Handler to manage calls from healthcare professionals. The role involves accurately entering patient referrals into a database and ensuring adherence to safety procedures. Strong communication skills and attention to detail are essential. The ideal candidate will be part of a supportive team and contribute to high-quality patient care across the integrated urgent care service.