Digital Sales Specialist

Eden Motor; Swindon; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading vehicle leasing company in Swindon seeks an ambitious Customer Service Representative. You will convert leads into successful lease deals and ensure customers have a seamless experience. Ideal candidates are highly organized, tech-savvy, and possess a sales-driven mindset. The role comes with a competitive salary and numerous benefits including extensive holiday, discounts on vehicle purchases, a birthday off, and a supportive work environment focused on career development.

Benefits

Up to 33 days holiday

Access to Perkbox

Discounts on vehicle purchases

Extra paid day off for events

Paid day off on birthday

Death in Service benefit

Enhanced pension contributions

Cycle to Work scheme

In-house management development scheme

Comprehensive in-house training

Limo loan for special occasions

Qualifications

• Previous experience in leasing, automotive sales, or finance is a bonus but attitude matters.
• Must be able to manage multiple deals in a dynamic environment.

Responsibilities

• Convert warm digital enquiries into successful vehicle lease deals.
• Establish rapport with customers via phone, email, and online.
• Understand customer needs and match them to leasing options.
• Manage customer orders through to completion.
• Build long-lasting relationships for repeat business.

Skills

Sales-driven mindset

Excellent communicator

Highly organised

Proactive and tech-savvy

Job description

Location Swindon

Working Hours Full Time

Benefits Sales

If you are ambitious, customer-focused and a team-player, we think you would fit in well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximise your potential in an environment where openness, friendliness, integrity and flexibility are paramount and where communication, rewards and personal development are taken seriously, we would love to hear from you.

The opportunity:

The role involves direct interaction with our customers and, above all, ensuring all customers have a smooth and enjoyable experience.

Responsibilities include:

• Convert warm digital enquiries into successful vehicle lease deals, no cold calling required.
• Quickly establish rapport with customers via phone, email, and online platforms.
• Understand each customer’s unique needs, match them to our best leasing options and guide them through the journey from enquiry to delivery.
• Maintain an up-to-date knowledge of the latest offers, vehicle specs, and funding solutions to confidently recommend the right package every time.
• Manage customer orders through to completion, working closely with our in-house admin and logistics teams to ensure smooth handovers.
• Build long-lasting relationships, creating repeat and referral opportunities through top-tier service.

What We’re Looking For:

• A sales-driven mindset with a strong desire to exceed targets and deliver results.
• Excellent communicator who thrives on delivering brilliant customer experiences.
• Highly organised and able to manage multiple deals in a dynamic, digital environment.
• Proactive, tech-savvy and confident navigating online systems and CRM tools.
• Previous experience in leasing, automotive sales, or finance is a bonus but the right attitude is what really matters.

In return we will provide you with a competitive salary, together with the following Eden benefits:

• Rewarding loyalty with up to 33 days holiday per annum
• Access to Perkbox, a platform which offers Eden colleagues hundreds of perks and discounts
• Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
• An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
• A paid day off on your birthday
• Death in Service benefit of 4 x salary
• Workplace pension scheme offering enhanced employer contributions
• Cycle to Work bike purchase scheme through salary exchange
• Access to Eden Elite, an in-house management development scheme
• Comprehensive in-house training with our dedicated training department
• Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events

If Eden sounds like a place where you would like to work and develop your career and you have the skills and experience required, please apply today.

Established in 2008, we strive to create a better world of motoring and provide our customers with an unparalleled level of customer service.

Buy your next vehicle online today from the comfort of your own sofa.

Reg. Company Number: 3198046 / 6256143

VAT Reg. No. GB 230 6678 11

Eden Automotive Ltd/Eden Motor Retail Ltd is a credit broker not a lender. We work with a number of carefully selected lenders who may be able to offer you finance for your purchase. The lender will pay us a commission for arranging finance for you, upon request we can disclose these details to you. The lender will require a credit check and conduct an affordability assessment before making any offer of finance to you. All finance is subject to status. Terms and conditions apply.