Project Manager - New Installations

TK Elevator GmbH; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading elevator solutions provider in London is seeking a Project Manager to oversee operations within the London & South region. The ideal candidate will manage a team of engineers and subcontractors, ensure compliance with safety regulations, and enhance customer satisfaction. Applicants should have prior project management experience and a thorough understanding of the lift industry, with excellent communication and organizational skills. Competitive salary and attractive benefits package are included.

Benefits

Competitive salary

34 days holiday, inclusive of bank holidays

Attractive company pension scheme

Health cash plan

Life Assurance Scheme - 4x annual salary

Free access to premium health and wellbeing apps

Subsidised gym membership

Enhanced maternity and paternity provision

Multiple salary sacrifice benefits

Long Service award scheme

Employee Assistance Programme

Refer a friend scheme

Qualifications

• Previous experience as a Project Manager managing a team.
• Experience in an Operational role within the Lift industry.
• Hold a full UK Driving License and willing to travel.
• Ability to work well with others and a positive attitude.

Responsibilities

• Manage operational metrics in line with targets.
• Coordinate with subcontractors and installation engineers.
• Handle customer complaints and ensure service satisfaction.
• Conduct monthly financial reviews for all projects.
• Achieve snag-free handovers to service.

Skills

Project management

Customer relationship management

Health & Safety regulations

Excellent communication

Organizational skills

Job description

We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.

We are looking for a Project Manager, based in London, who will be responsible for managing a varying portfolio within the London & South region, reporting to the Head of New Installations.

As a Project Manager, your day to day will include:

• Manage operational metrics in line with targets
• Manage subcontractors
• Management and coordination of the New Installation Engineers, including carrying out monthly meetings, performance reviews, health and safety visits etc
• Ensuring all works follow the appropriate company working practices
• Ensuring the materials supplied are in full compliance with regulatory codes and practices along with ensuring that these comply with any clients / consultants specification
• Visiting the customer and discussing levels or works required, providing feedback and monitoring customer service levels of satisfaction
• Ultimate ownership for all customer complaints, adhering to internal process and ensuring issues are effectively resolved.
• Liaise and assist modernisation and new installation teams to ensure accurate, best-engineered materials are provided to ensure profitable returns on all works.
• Authorisation and management of engineer's time sheets, holidays and night call rotas
• Be a champion for continuous Customer Service and Health & Safety regulations to convey TK Elevator behaviour and commitments
• Submit CPP's, Method Statements, Quality plans and Programmes through to approval
• Check key milestone dates for payment with credit control prior to releasing units for manufacture and handing units over to the customer
• Submit variations in a timely manner and agree final accounts prior to closure.
• Carry out monthly financial reviews on all projects highlighting both positive and negative re-estimates when known
• Ensure snag free handovers are achieved and successful handover to Service
• Complete and submit Analysis review on all projects over the current target efficiency

• Previous experience in a Project Manager role managing a team
• Experience working in an Operational role within the Lift industry
• Experience of a high-volume production environment
• Customer relationship management skills and experience
• Hold a full UK Driving License and able to travel
• Excellent verbal and written communication skills
• The ability to use your initiative and work well with others
• Positive attitude and receptive to change
• Extremely organised
• Superior customer-care skills
• The ability to self-assess and take ownership of personal development
• An advocate for H&S regulations in the workplace

• Competitive salary paid on a monthly basis
• 34 days holiday, inclusive of bank holidays
• Attractive company pension scheme
• Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.
• Life Assurance Scheme - 4x annual salary
• Free access to premium health and wellbeing apps
• Subsidised gym membership
• Industry-leading enhanced maternity and paternity provision
• Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
• Long Service award scheme, with holiday benefits
• Employee Assistance Programme
• Refer a friend scheme