Plumbing & Heating Counter Sales Advisor - Growth

Haldane Group; Belfast; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading plumbing and heating supplier in Northern Ireland seeks a Counter Sales Advisor for its Plumbmaster division. The role focuses on delivering exceptional customer service at the trade counter, handling transactions accurately, and managing customer orders. Ideal candidates have strong communication skills, plumbing product knowledge, and experience in customer service. The position offers benefits such as staff discounts, comprehensive training, and a contributory pension scheme. Applications close on 20 February 2026.

Benefits

Staff Discounts

Comprehensive in-house training

Incentive bonus scheme

Contributory pension scheme

30 days annual leave

Cycle to work scheme

Qualifications

• Experience in a fast-paced customer service role, ideally in plumbing trade.
• Knowledge of general plumbing and heating products.
• Strong communication skills and a professional customer-focused attitude.

Responsibilities

• Deliver outstanding customer service at the trade counter for plumbing and heating enquiries.
• Operate tills and handle transactions with accuracy and care.
• Pick, pack, and prepare customer orders for delivery.
• Maintain a clean, safe, and well-organised store environment.
• Support stock management and flexible teamwork across departments.

Skills

Strong communication skills

Customer-focused attitude

Ability to develop positive working relationships

Fast-paced customer service experience

General plumbing and heating knowledge

Problem-solving skills

Forklift license

Job description

A leading plumbing and heating supplier in Northern Ireland seeks a Counter Sales Advisor for its Plumbmaster division. The role focuses on delivering exceptional customer service at the trade counter, handling transactions accurately, and managing customer orders. Ideal candidates have strong communication skills, plumbing product knowledge, and experience in customer service. The position offers benefits such as staff discounts, comprehensive training, and a contributory pension scheme. Applications close on 20 February 2026.