Business Centre Manager

Pentagon Motor Group; Burton upon Trent; On-site; GBP 35,000; Full time

Job summary

A leading automotive service provider in Burton upon Trent is looking for a Business Centre Manager. You will be responsible for managing customer finance options, ensuring excellent customer service, and achieving sales targets. The ideal candidate will have strong motor trade sales experience, excellent negotiation and organisational skills, and a full UK driving licence. This full-time role offers a salary of £35,000 plus benefits and a company vehicle, with working hours from Monday to Friday.

Benefits

31 days holiday per year

Recommend a Friend Scheme

Discounts on shopping and dining

Fully funded qualifications

Manufacturer-specific training

24-hour Employee Assistance Programme

Team member Pension Scheme contributions

Referral payments

Qualifications

• Experience in target-driven motor trade sales.
• Ability to organise and prioritise workloads.
• Good knowledge of vehicle and consumer legislation.
• Full UK driving licence.

Responsibilities

• Build rapport with customers quickly and fairly.
• Monitor finance and insurance performance against budget.
• Assist management in planning and forecasting trends.
• Coach and develop the team to achieve business objectives.
• Qualify customer demands for appropriate insurance products.

Skills

Motor Trade sales experience

Negotiation skills

Interpersonal skills

Customer focus

Organisational skills

Job description

# Business Centre Manager## Job IntroductionPentagon Motor Group have an amazing new career opportunity available for a Business Centre Manager to join their Burton team! This position will allow you the variety of working with New, Used and Motability vehicles all from within a large Main Dealer.Do you have:If the answers are YES, you may be the person we are looking for!When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:* 31 days holiday per year (including Bank Holidays) that will increase with length of service.* Recommend a Friend Scheme.* Discounted days out with family and friends.* Retail discounts saving £££'s on shopping and dining out.* Fully funded, Nationally Recognised Qualifications.* Manufacturer specific training.* Salary Finance.* 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.* Team member Pension Scheme contributions.* Friends & family Customer Referral Payments* Discounts on products and services that we provide for family and friends.We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.Pentagon Burton are looking for an experienced Motor Industry professional to identify, based on individual suitability and requirements, appropriate funding and insurance options for customers and meet agreed profitability targets.As a Company, we place a strong focus on customer care and satisfaction which is paramount to meet and exceed sales targets. Your excellent interpersonal skills will ensure that the department has a strong customer focus and you must therefore be an excellent communicator who is firm, fair, assertive and highly professional.Responsibilities will include;* Naturally building rapport with customers quickly and easily and able to treat customers fairly* Monitoring finance and insurance performance against budget; identifying and addressing shortfalls* Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis* Working with management to coach and develop the skills of the team to achieve business objectives.* Qualifying customer’s demands and needs so the most appropriate insurance products are recommended* Logging all activity to monitor performance, measure outcomes and provide regular feedback to the Sales Manager & General ManagerThe working hours for this role are 5 days a week Mon to Fri 9:00am - 18:00pmThe successful candidate will:* Have experience in target driven, Motor Trade sales.* Show the ability to organise, prioritise and reprioritise workloads* Possess good negotiation skills and have the ability to tailor presentations to individual customer needs.* Demonstrate and ensure compliance with our operating processes as well as industry regulations and legislation.* Lead by example and motivate the team, ensuring that this is demonstrated throughout the department, irrespective of the volume of work within the department at any one time.* Have up to date knowledge of vehicle legislation, consumer legislation and trade practices with strong, relevant and practical knowledge of modern business methods and controls.* Demonstrate a positive and energetic attitude to work* Be hungry to achieve and exceed targets* Hold a full, UK driving licence*The successful applicant must agree to a Basic Disclosure under the Disclosure and Barring Service (DBS) procedures. Employment will be offered to the successful applicant subject to a satisfactory Disclosure report.*At Pentagon, we believe that diversity and inclusion are fundamental to our success.We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents.Our values are chosen and driven by our colleagues, incorporating , trust , respect , integrity and communication , to create and maintain a positive , collaborative culture.Our vision, is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!https://www.pentagon-group.co.uk/recruitment### Business Centre Manager* **Salary** 35,000 + company Vehicle +great company benefits* Annual* **Job Reference** ukmotus/TP/13162/1906* **Contract Type** Full Time* **Closing Date** 11 March, 2026* **Job Category** Sales* **Business Unit** PMG Burton Vauxhall* **Location** Burton, United Kingdom* 9 February, 2026