People Support Administrator

Diligenta Limited; Stirling; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading HR services provider is seeking a People Support Administrator to manage day-to-day HR operations. This role will provide essential administrative support, maintain HR data, and assist with employee engagement initiatives. The ideal candidate has strong HR administrative skills, proficiency in Microsoft Office, and excellent communication abilities. This position offers numerous benefits, including a contributory pension scheme, career development opportunities, and a supportive team environment.

Benefits

31 days including Bank Holidays

Annual discretionary bonus

Career development opportunities

Access to Perks at Work

Cycle to Work Scheme

Wellbeing programme

Qualifications

• Experience handling a range of people processes and HR queries.
• Ability to produce reports and support decision-making through analysis.
• Strong organizational skills and attention to detail.

Responsibilities

• Support and educate managers and staff on self-service HR tools.
• Maintain accurate data across HR systems and MI reports.
• Act as a contact for HR queries and escalate when required.
• Assist in delivering local engagement initiatives and corporate programmes.

Skills

HR administrative capability

Microsoft Office proficiency

Interpersonal skills

Attention to detail

Data analysis

Education

CIPD qualification or relevant HR/Business degree

Job description

People Support Administrator - Edinburgh or Stirling

Who are Diligenta? Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. We drive a culture that is founded on positive change and development.

Summary of the role: An excellent opportunity has come available for a People Support Administrator to join the People Function at Diligenta. This role plays a key part in ensuring smooth day‑to‑day HR operations, providing administrative support across core processes and key business areas. You’ll support the delivery of the people plan through accurate data management, effective coordination, and hands‑on involvement in HR activities. It’s a fantastic position for someone looking to develop a career in HR, offering exposure to systems, data, employee relations, and wider people projects within a supportive and collaborative team.

Benefits:

• 31 days including Bank Holidays.
• Eligibility for an annual discretionary bonus scheme.
• Personal and career development opportunities to progress your aspirations within the company.
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
• Cycle to Work Scheme & Interest free Season Ticket loans.
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
• A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave.
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection.
• Apply to find out about our other benefits.

What you’ll be doing:

• Support and educate managers and staff on self‑service HR tools and processes.
• Guide employees to appropriate policy and process information.
• Maintain accurate data across HR systems and MI reports.
• Manage approvals via italent in line with HR processes.
• Act as a contact for HR queries, escalating when required.
• Analyse and report on people data to track progress and support decisions.
• Assist in delivering local engagement initiatives and corporate programmes.
• Support presentations, people projects, and internal updates.

What we’re looking for:

• Strong HR administrative capability with experience handling a range of people processes and HR queries.
• Highly proficient in Microsoft Office (Excel, Word, PowerPoint) with excellent attention to detail and strong organisational skills.
• Clear, confident communicator with strong interpersonal skills, able to support and work effectively with employees and managers.
• Able to work independently while contributing positively to a collaborative HR team environment.
• Comfortable working with HR data, producing reports, and supporting decision‑making through accurate analysis.
• CIPD qualification (or working towards) or a relevant HR/Business degree is desirable.

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!