Mountain Sports Sports Advisor (Sales Assistant)

Rushden Lakes; Warrington; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A prominent retail company in Warrington is seeking a Part-time Mountain Sports Sports Advisor. This role involves providing excellent customer service by sharing sports experiences and tips while assisting customers both in-store and online. Candidates should be passionate about sports, possess strong problem-solving skills, and be fluent in English. Benefits include annual remuneration reviews and discounts on products. Join a team focused on an active lifestyle and customer satisfaction.

Benefits

Annual remuneration reviews

Healthy employee discount

Weekly Staff Sports/Activities

Cycle-to-Work Scheme

Intensive Learning and Development training

Qualifications

• Active with a clear passion for sport.
• People-oriented with a high sense of service.
• Problem solver and creative thinker.
• Fluent in English and has excellent written communication.

Responsibilities

• Share tips and experiences with users through customer service.
• Manage stock levels and provide high-level merchandising.
• Collaborate in a team to enhance the customer experience.

Skills

Passion for sport

Customer service orientation

Problem-solving skills

Excellent written communication

Job description

Overview

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Part-time Mountain Sports Sports Advisor (Sales Assistant)

Location: Warrington, GB, WA2 8HE

Sport: Camping

Contracted Hours: 12

Contract Type: Permanent

Number Of Openings: 1

Important reminder: This job requires right to work in the UK.

Responsibilities

• Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in-store or online!
• Merchandising - Whether full-time or part-time, customer service advisors are encouraged to take responsibility for managing stock levels and pricing and providing a high level of merchandising so that each customer can easily find the right product for their sporting practice.
• Collaborating with the team: You will be part of a shop floor team of like-minded teammates, practising sports and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.

Other responsibilities

• Proactive Decision Making
• Interpersonal communication and collaboration within your team and other departments
• Product and Sport Familiarisation and training
• Problem-solving

Additional information: As a Customer Service Advisor, you will be required to work usual retail hours including evenings and weekends.

Qualifications

• Active with a clear passion for sport
• People-oriented with a high sense of service
• Problem solver and creative thinker
• Fluent in English and has excellent written communication

Benefits

• Annual remuneration reviews
• Healthy employee discount on all Decathlon products
• Weekly Staff Sports/Activities
• Cycle-to-Work Scheme
• Intensive Learning and Development training via Decathlon Academy

Thank you for checking the contracted hours above to see if this is a full-time or part-time role!

Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.