Bar Team Member

Warner Leisure Hotels; Holme Lacy; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A prominent hotel group in Holme Lacy is seeking a Bar Team Member who is passionate about customer service and teamwork. The role involves delivering exceptional experiences for guests, working collaboratively within the hospitality department, and supporting the overall guest journey. Ideal candidates will have strong interpersonal skills and a desire to learn more about food and drink. The position offers competitive pay and potential benefits, including discounts and career development opportunities.

Benefits

Live-in may be available

Free use of gym and leisure facilities

20% discount for family & friends across brands

Qualifications

• A people person with a focus on guest experience.
• Willingness to learn and improve knowledge on customer service.
• Ability to care about and support the wider team.

Responsibilities

• Deliver great service within the Hospitality department.
• Support the smooth running of the guest journey.
• Work with a diverse team to ensure high-quality guest experiences.

Skills

Customer service

Teamwork

Passion for food and drink

Job description

Join our team at Holme Lacy, part of the Warner Hotels Group. This Grade I listed 181-bedroom hotel in Herefordshire has a theatre, spa, two restaurants, and a coffee shop, all set in 20 acres of green fields.

Hourly rate: Up to £12.21 per hour dependent on age.

We have a fantastic opportunity for a Bar Team Member to join us at Warner Hotels.

The benefits of working with us

• Live-in maybe available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to Numerous discounts and offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the Hospitality department.Alongside the Food and Beverage Manager you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay with beautiful views to look at wherever they are onsite.

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A passion for food and drink
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]