Night Auditor

Peoplebank; Glasgow; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A premium hotel in Glasgow is seeking a detail-oriented Night Auditor to manage nightly accounting and guest service tasks. Responsibilities include reconciling financial transactions, processing guest check-ins, and ensuring accurate reporting. The ideal candidate possesses strong numerical skills, attention to detail, and a commitment to guest service. Join a welcoming team environment that values transparency and improvement, offering benefits such as a pension scheme and discounted hotel stays.

Benefits

Pension Scheme

Discounted Hotel Stays across our 7H Portfolio

Discounted Food and Beverage across our 7H Portfolio

Qualifications

• Detail-oriented and reliable individual with strong numerical skills.
• Experienced in handling nightly accounting and guest service tasks.
• Commitment to accuracy and excellent guest service.

Responsibilities

• Reconcile daily financial transactions and prepare night audit reports.
• Verify and balance all revenue accounts, including room charges.
• Process guest check-ins and check-outs during night hours.
• Respond to guest inquiries and resolve issues with professionalism.
• Maintain accurate records of all nightly transactions.
• Assist with billing inquiries and ensure accurate posting.
• Coordinate with front office, housekeeping, and maintenance.
• Ensure all security protocols and cash handling procedures are followed.
• Support the transition to the morning audit team.

Skills

Numerical skills

Attention to detail

Guest service commitment

Job description

Situated in the heart of Glasgow’s vibrant West End, the Glasgow Grosvenor Hotel is a stylish and characterful 4-star property overlooking the Botanic Gardens and nestled among the city’s best bars, boutiques, and cultural hotspots. With elegant Victorian architecture and modern interiors, the hotel combines classic charm with contemporary comfort.

The property features over 90 beautifully appointed bedrooms, a welcoming bar and restaurant, and flexible meeting and event spaces, including a grand ballroom—making it a popular choice for both leisure guests and corporate clients.

At Glasgow Grosvenor, we pride ourselves on warm Scottish hospitality, a close-knit team culture, and delivering memorable guest experiences every day. Whether it’s a romantic weekend, a business trip, or a wedding celebration, we go the extra mile to make every moment special.

We are seeking a detail-oriented and reliable Night Auditor to handle nightly accounting and guest service tasks. You will ensure accurate financial reporting and provide support to guests during overnight hours.

Key Responsibilities:

• Reconcile daily financial transactions and prepare night audit reports
• Verify and balance all revenue accounts, including room charges and payments
• Process guest check-ins and check-outs during night hours
• Respond to guest inquiries and resolve issues with professionalism
• Maintain accurate records of all nightly transactions and adjustments
• Assist with billing inquiries and ensure accurate posting to guest accounts
• Coordinate with front office, housekeeping, and maintenance for operational updates
• Ensure all security protocols and cash handling procedures are followed
• Support the transition and handover process to the morning audit team

We’re looking for someone with strong numerical skills, attention to detail, and a commitment to accuracy and guest service.

Our Values

Transparency | We ensure clarity in communication so that there are no surprises
Ownership | We think and perform like owners
Driven | We have a constant desire for improvement
Investment in our People | We continuously invest in our people to ensure that they are the best that they can be

• Pension Scheme
• Discounted Hotel Stays across our 7H Portfolio
• Discounted Food and Beverage across our 7H Portfolio