Sales Assistant

Whsmithcareers; Ringway; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading retailer is seeking a Sales Assistant at Manchester Airport Terminal 2. This role demands exceptional customer service, teamwork, and adaptability, as well as the ability to meet airport-related requirements including background checks. Successful candidates will benefit from a salary of £12.25 per hour, flexible working days, paid leave, employee discounts, and support for wellbeing. This position is for individuals aged 18 and over, with a strong focus on delivering a great customer experience in a busy airport environment.

Benefits

Pension scheme

Paid annual leave

Employee discounts

Qualifications

• Must be over 18 due to nature of items sold.
• 5 years of continuous references for airport pass.
• Criminal Records Bureau Check required.

Responsibilities

• Provide exceptional customer service.
• Carry out stock replenishment and maintain store tidiness.
• Support visual merchandising to assist customers.
• Collaborate and support team members.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

Overview

Sales Assistant - WHSmith - Manchester Airport Terminal 2

Salary - £12.25 Per Hour

Contract Type - Full Time / Permanent

Hours Per Week - 39 Hours

Working Days - Flexible

Working Times - Mornings (Earliest Start 3am)

You must be over 18 for this position due to the nature of items sold in store.

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

Airport Requirements

• 5 years continuous references - to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps.
• Criminal Records Bureau Check - to be completed by WHSmith if your application is successful.
• Photographic ID - Passport or UK driving licence.

What being a Sales Assistant is all about

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.