Operations Scheduler (Bus/PCV)

Holland & Barrett; Ipswich; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading transport solutions company in the UK is seeking an Operations Scheduler to oversee the scheduling of drivers and fleet operations. The role requires strong problem-solving skills, a full UK driving licence, and proficiency in systems like Optibus and Trapeze. You will be integral to a 24/7 operation, managing driver allocations and collaborating with various teams to enhance service delivery. The position offers opportunities for professional growth and a supportive team culture.

Benefits

Opportunities for training and development

Employee rewards and travel benefits

Qualifications

• Strong knowledge of Legal Driving Hours.
• Thrive in a fast-paced, detail-focused environment.
• PCV Licence / CPC (training can be provided).

Responsibilities

• Creating driver duties and rosters using Optibus.
• Managing monthly timetable changes and client requests.
• Producing accurate operational reports and KPI insights.

Skills

Full UK Driving Licence

Strong Health and Safety knowledge

Strong IT skills

Proactive problem-solver

Flexible and adaptable

Tools

Optibus

Trapeze

MS Office

Job description

Keep Our Fleet Moving – Join as an Operations Scheduler!

If you’ve got an eye for detail, a head for problem-solving and a passion for keeping things moving, we’ll give you the tools to help shape one of the most exciting transport operations in the UK.

At SPS, our Operations Schedulers don’t just plan services, they keep an entire workforce and fleet running like clockwork. Using smart tools like Optibus and Trapeze, you’ll design driver duties, build rosters and make sure our services meet the needs of our clients and our people.

You’ll be right at the heart of our operation, working with colleagues across Operations, Engineering and Client Services to deliver world-class scheduling.

Key Duties & Responsibilities

• Creating driver duties and rosters using Optibus and actively managing allocations
• Incorporating and driving utilisation and management of all changes through our driver allocation system, Trapeze
• Managing monthly timetable changes and implementing client requests in a timely manner
• Attending client meetings and timetable reviews as an SPS representative
• Using data and feedback to continuously improve driver duties and allocations
• Producing accurate operational reports and KPI insights
• Collaborating with First Bus and Optibus to support innovation and updates
• Becoming a Subject Matter Expert (SME) in telematic and company systems including DAS, Vtech, uTrack and MoovManage, helping develop system knowledge across the team through training and workshops
• Supporting operational tools that manage fleet movements in real time
• Proactively identifying and resolving daily operational challenges alongside Operations and Engineering

Qualifications & Skills

• Full UK Driving Licence
• Strong Health and Safety knowledge
• Understand Legal Driving Hours
• Strong IT skills and confidence with MS Office
• Flexible and adaptable in a 24/7 operation
• Proactive problem-solver with a positive attitude
• Thrive in a fast-paced, detail-focused environment
• PCV Licence / CPC (training can be provided)
• Project Management

Why Join Us?

• Be at the core of a major UK transport operation
• Opportunities for training, development and progression
• Work with industry-leading systems and technology
• Supportive team culture with real ownership and impact
• Access to employee rewards, travel benefits and more

At SPS, safety and customer service are non-negotiable. You’ll champion our values every day, delivering outstanding service to both customers and colleagues, putting safety at the forefront of decision-making, and consistently driving high standards. Whether it’s supporting a safe working environment, communicating clearly, or helping to improve our operation, you’ll play a key role in delivering excellence across every timetable, duty and shift.

Specialist Passenger Solutions welcome applications from all backgrounds.

Please note: All employees must be willing to undergo Baseline Personnel Security Standard (BPSS) and obtain a DBS certificate. This standard is designed to provide a level of assurance as to the honesty, integrity and values of individuals who are required to work at a Nuclear Licenced Site, or who may have access to sensitive nuclear information.

Apply today and move your career forward with Specialist Passenger Solutions!