Restaurant & Bar Supervisor — Guest Experience Lead

Apex Hotels; Dundee; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A prominent hotel chain in Dundee is seeking a Restaurant and Bar Supervisor. This role involves assisting in the operation of the restaurant and bar, ensuring high standards of service and managing team performance. Ideal candidates will bring a strong customer service attitude, supervisory skills, and a desire to provide a warmer welcome to guests. The position offers competitive pay and various employee benefits, fostering a supportive and fun working environment.

Benefits

29 days holiday

Training and development from day one

Employee events and celebrations

Access to state-of-the-art gym and pools

50% discount in restaurants

Qualifications

• Previous experience in a food or beverage role is essential.
• Must have a genuine desire to provide a warmer welcome.
• Ability to deliver excellent standards and use initiative.

Responsibilities

• Assist the Food and Beverage Manager in daily operations.
• Manage the team to ensure high customer service standards.
• Deliver outstanding customer care across all service areas.
• Responsible for stock taking and payroll assistance.

Skills

Excellent attention to detail

Customer service attitude

Ability to multi-task

Supervisory training evidence

Food and beverage experience

Job description

A prominent hotel chain in Dundee is seeking a Restaurant and Bar Supervisor. This role involves assisting in the operation of the restaurant and bar, ensuring high standards of service and managing team performance. Ideal candidates will bring a strong customer service attitude, supervisory skills, and a desire to provide a warmer welcome to guests. The position offers competitive pay and various employee benefits, fostering a supportive and fun working environment.