Visitor Experience Host - Welcome & Service

National Trust Group; Liverpool; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A well-known heritage organization in Liverpool seeks a Welcome Team Member to provide a friendly welcome and insightful information to visitors. The role involves assisting guests, promoting membership, and handling light physical tasks. With up to 32 days of holiday and a comprehensive pension scheme, this position is ideal for someone passionate about delivering excellent customer service. Applicants must complete an online assessment to gauge their strengths and suitability for the role.

Benefits

Pension scheme up to 10%

Free entry to National Trust properties

Season ticket loan

EV car lease scheme

Gym membership discounts

Holiday allowance up to 32 days

Qualifications

• Must complete an online assessment for strengths evaluation.
• Eligibility to work in the UK is required.

Responsibilities

• Provide a warm welcome and share information with visitors.
• Promote membership and support fundraising efforts.
• Assist visitors and handle requests throughout the day.

Skills

customer focused

team player

well organized

adaptable

positive attitude

Job description

A well-known heritage organization in Liverpool seeks a Welcome Team Member to provide a friendly welcome and insightful information to visitors. The role involves assisting guests, promoting membership, and handling light physical tasks. With up to 32 days of holiday and a comprehensive pension scheme, this position is ideal for someone passionate about delivering excellent customer service. Applicants must complete an online assessment to gauge their strengths and suitability for the role.