Hybrid Household Claims Handler – Liverpool Growth

The Acorn Group; Liverpool; Hybrid; GBP 27,000 - GBP 31,000; Full time

Job summary

A leading insurance provider in Liverpool seeks a Household Claims Handler to support customers during their claims journey. Responsibilities include managing new and existing claims, ensuring compliance with deadlines, and providing excellent customer service. The ideal candidate will have at least two years of claims handling experience and strong communication and organizational skills. This role offers hybrid working options and a competitive salary range of £27,500 to £31,000 plus potential bonuses.

Benefits

Flexible benefits

Mental health support

Hybrid working options

Career development programs

Qualifications

• Minimum of two years claims handling experience (Motor, Household, EL/PL etc.).
• Ability to interpret policy wording, terms and conditions.
• Strong written and verbal communication skills.

Responsibilities

• Support customers through the claims journey.
• Manage new and existing claim enquiries.
• Ensure deadlines and targets are met.

Skills

Claims handling experience

Communication skills

Organizational skills

Analytical skills

Job description

A leading insurance provider in Liverpool seeks a Household Claims Handler to support customers during their claims journey. Responsibilities include managing new and existing claims, ensuring compliance with deadlines, and providing excellent customer service. The ideal candidate will have at least two years of claims handling experience and strong communication and organizational skills. This role offers hybrid working options and a competitive salary range of £27,500 to £31,000 plus potential bonuses.