Gaming Field Technician – London (Hybrid)

Light & Wonder, Inc.; Greater London; Hybrid; GBP 27,000 - GBP 32,000; Full time

Job summary

A leading gaming technology company is seeking a Field Service Technician in Greater London. Ideal candidates have a passion for technology and strong customer service skills. Responsibilities include servicing and installing gaming terminals, maintaining customer relationships, and providing technical support. Training is provided, making this a great opportunity for those transitioning from customer-facing roles. The position offers a competitive salary and a range of employee benefits, including an annual performance bonus and private medical insurance.

Benefits

Discretionary annual performance bonus

Up to 8% employer pension contributions

Private medical insurance

Life Assurance

Employee Assistance Programme

Qualifications

• Passion for technology and willingness to learn new systems.
• Strong customer service and confident communication skills.
• Good time management and ability to meet targets.

Responsibilities

• Install, service, and repair betting and gaming terminals.
• Ensure new shop installations are completed to the highest standards.
• Carry out preventive maintenance and respond to service calls.

Skills

Customer service skills

Strong communication skills

Time management

Interest in technology

Education

Full UK driving license

Tools

Not applicable

Job description

A leading gaming technology company is seeking a Field Service Technician in Greater London. Ideal candidates have a passion for technology and strong customer service skills. Responsibilities include servicing and installing gaming terminals, maintaining customer relationships, and providing technical support. Training is provided, making this a great opportunity for those transitioning from customer-facing roles. The position offers a competitive salary and a range of employee benefits, including an annual performance bonus and private medical insurance.