Senior Product Owner

Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited; Greater London; Hybrid; GBP 70,000 - GBP 90,000; Full time

Job summary

A leading financial services provider is looking for a Senior Product Owner to drive digital change across mobile applications and account opening processes. The role includes mentoring cross-functional teams, managing stakeholder relationships, and delivering high-value product features. Ideal candidates should have extensive experience in agile environments, technical skills for solution design, and a passion for delivering exceptional customer experiences. The position offers a hybrid working model and a comprehensive benefits package.

Benefits

25 days holidays (rising to 30)

Up to 10% employer pension contribution

Enhanced maternity and paternity leave

Workations for up to 20 days a year

Birthday Leave

Access to LinkedIn Learning

Private Medical Insurance options

Qualifications

• In-depth knowledge of digital & mobile applications and financial services.
• Extensive experience in delivering agile change.
• Proven ability to manage senior stakeholders effectively.

Responsibilities

• Lead the delivery of digital change across Mobile App and Account Opening.
• Mentor cross-functional Agile delivery teams.
• Lead ideation and prioritization of product features.

Skills

In-depth knowledge of digital & mobile applications

Extensive experience of delivering agile change

Technical skills for solution design and improvement

Qualitative and quantitative customer research

Product strategy development and delivery

Managing senior stakeholders

People leadership

Tools

Jira

Job description

Senior Product Owner role available in Bradford, London, Petersfield and Chatham.

Hybrid working pattern with a requirement of 1 day a week in the office.

Comprehensive benefits package including holidays, pension, enhanced leave, workations and more.

Focus on digital change delivery across Vanquis and Snoop with a cross-functional Agile team.

Requirement for in-depth knowledge of digital & mobile applications and financial services.

Senior Product Owner

Contract Type: Permanent | Full Time

Location: Bradford, London, Petersfield and Chatham

Working Pattern: Hybrid (usually 1 day a week in the office).

We welcome flexible arrangements and will aim to match your current flexibility where possible.

What We Offer

We care about your wellbeing, not just your work. Our benefits are designed to support your life, your health and your growth:

• Holidays: 25 days (rising to 30) + buy/sell up to 5 days + swap up to 4 bank holidays.
• Pension: Up to 10% employer contribution.
• Enhanced Leave: Enhanced maternity (post-probation), 4 weeks’ paternity, and paid neonatal & carers leave.
• Workations: Work abroad for up to 20 days a year in approved countries.
• Birthday Leave: Your birthday off — paid.
• Learning: Access to LinkedIn Learning for all colleagues.
• Financial Wellbeing: Free Snoop Premium subscription.
• Healthcare: Self-pay Denplan & optional Private Medical Insurance.

You and your Team

Responsible for the delivery of digital change across Vanquis and Snoop, transforming ideas into high value product features that support our strategic objectives. We work as a cross functional Agile team and bringing together designers SMEs, developers and QAs, to design, build and iterate digital experiences at pace. Partnering closely with senior stakeholders, we prioritise based on customer insight, business value and regulatory needs, ensuring every change delivers meaningful impact. We remove blockers, maintain delivery cadence and foster a culture of continuous improvement. Above all, we empower our people, developing our Product Owners and wider teams to perform at their best while shaping the future of Vanquis’ digital products.

As a Senior Product Owner, you will:

• Lead the delivery of digital change across the Mobile App, Snoop and Account Opening journeys, ensuring alignment to strategic objectives while removing blockers and maintaining delivery cadence through effective stakeholder engagement.
• Lead and mentor cross functional Agile delivery teams—developers, QAs, designers and business SMEs—driving Agile best practice across the organisation and ensuring stakeholders understand their roles to maintain a strong delivery cadence.
• Lead ideation, prioritisation and iterative design by analysing quantitative and qualitative customer and business data to identify opportunities, collaborating with designers, BAs and third parties to shape solutions, applying data driven UX/UI insights, ensuring regulatory alignment, and validating concepts through targeted customer research.
• Refine designs and develop early prototypes with the cross functional team and customers, using feedback to optimise solutions, while defining and maintaining clear technical requirements, user stories and acceptance criteria in Agile tools such as Jira.
• Support QA by overseeing testing activities and providing Product Owner approval as the final stage gate in the development lifecycle, ensuring full sign off and managing the delivery of new features and experiences as part of the broader release management process.
• Lead Agile sprint ceremonies, including refinement, planning, design review and retrospectives, to ensure smooth and effective delivery.
• Provide leadership and direction to the cross functional delivery team, remove obstacles to progress, and manage day to day team operations alongside key business stakeholders involved in the delivery process.

What We’re Looking For

• In depth knowledge of digital & mobile applications and financial services
• Extensive experience of delivering agile change
• Extensive technical skills that can be applied to solution design and improvement
• Ability in conducting qualitative and quantitative customer research
• Experience in developing and delivering product strategy
• Proven ability to manage senior stakeholders and work effectively across teams, suppliers, and wider stakeholders to maintain alignment and drive delivery
• Demonstrable experience in people leadership, including line managing Product Owners and coaching become effective, high performing product leaders.

Offers are subject to standard background checks (credit, fraud and employment references).

Who we are

At Vanquis, our purpose is simple: to deliver caring banking that helps people make the most of life’s opportunities. Founded in 1880, we’re now a FTSE All Share specialist bank supporting over 1.7 million UK customers with responsible, tailored lending.

We’re proud to be certified as a Great Place to Work and recognised by the Financial Times as one of the UK’s Best Employers 2025 — ranked top 50 nationwide and seventh in Banking & Financial Services.

We’re also proud signatories of the Armed Forces Covenant, actively supporting veterans, reservists and military families.

Guided by our values — caring for people, pulling together, finding better ways and getting the right things done — we’re building a workplace where colleagues feel connected, valued and empowered. Alongside competitive pay, we offer meaningful benefits, salary reviews, a discretionary bonus scheme and continued recognition.

We’re invested in your development too. With the right support and hands‑on learning, you’ll grow your skills, shape your career and realise your ambitions.

How We Hire

We use AI to help organise applications and surface early matches, but all decisions are made by humans. Please apply authentically — especially during interviews.

Vanquis Bank is an Equal Opportunity Employer. We value everyone’s unique background, identity and experience, and we’re committed to a workplace where all colleagues can thrive.

If you need any adjustments or support during the recruitment process, please contact [e-mail] and we’ll be happy to help.

#YourVanquis - The Bank that's got your back. For our customers. For our colleagues. For what comes next

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