Account Manager - Existing & New Business

Compliance Group; City of London; Hybrid; GBP 55,000 - GBP 60,000; Full time

Job summary

A leading fire safety company in the United Kingdom is seeking an Account Manager to grow and manage existing accounts while acquiring new business. This hybrid role offers a salary between £55,000 to £60,000 per annum with an additional 50% OTE through commission. Key responsibilities include managing contracts, maintaining service quality, and driving growth in the South-east region. Ideal candidates will have experience in fire safety or similar systems and a proven track record in account management.

Benefits

Uncapped commission scheme

Car allowance

25 days holiday plus bank holidays

Birthday off

Company pension

Qualifications

• Experience in account management or sales within fire alarms, fire safety or life safety systems.
• Proven ability in managing renewals, margins, and long-term customer relationships.
• Strong technical understanding of fire alarm systems and compliance requirements.

Responsibilities

• Manage and grow a portfolio of existing regional and small accounts.
• Retain and renew maintenance and monitoring contracts.
• Identify and convert opportunities for upgrades, additions, and installations.
• Win new business alongside managing existing accounts.

Skills

Account management or sales experience

Managing renewals and margins

Technical understanding of fire alarm systems

Strong customer relationship skills

Job description

Build lasting relationships, grow recurring revenue, and become a trusted partner to customers who rely on you to stay safe and compliant.

We’re looking for an Account Manager to join Alpha Fire Alarms, part of the Complii Group. This role is split 50/50 between managing existing regional and small accounts and winning new business, with a strong focus on growing maintenance, monitoring and small works across the South‑east. It’s a field‑based, hybrid role offering real autonomy and long‑term career potential.

What’s in it for you?

We offer a salary of £55,000 to £60,000 per annum, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You’ll play a vital role in supporting operational teams, influencing supplier performance, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension.

Here’s a look at some of the things you’ll be doing:

• Manage and grow a portfolio of existing regional and small accounts, acting as their main point of contact, being a first‑class representative of the business
• Retain and renew maintenance and monitoring contracts while consistently protecting margin and service quality standards
• Identify and convert opportunities for upgrades, additions, small works and installations
• Win new business alongside managing existing accounts, helping grow the territory profitably

Can you show experience in some of these areas:

• Account management or sales within fire alarms, fire safety or life safety systems
• Managing renewals, margins and long‑term customer relationships
• Strong technical understanding of fire alarm systems and compliance requirements

Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don’t let that stop you – we value potential, ambition and transferable experience.

Introducing our organisation:

Alpha Fire Alarms, part of the Complii Group, delivers fire alarm and life safety solutions across regional and commercial markets. We support customers with compliant systems, reliable maintenance and responsive service, helping them protect people, property and their businesses – and we’re continuing to grow.