Hospitality Supervisor — Lead Service & Team Growth

PizzaExpress Ltd; Twickenham; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading pizza restaurant chain in Twickenham is seeking a management team member to guide and motivate staff while ensuring high-quality service. The role involves daily management duties, maintaining standards, and providing a supportive environment for the team. Previous supervisory experience in a customer-facing role is essential. The company fosters inclusivity and offers various benefits, including free food on shift and wellbeing support.

Benefits

Free Food on shift

50% off food and drink when not working

Wellbeing Support

Referral Bonus of £400 for chefs

Referral Bonus of £1000 for managers

Pension & Life Assurance

Learning and Development Opportunities

Qualifications

• Previous management/supervisory experience in a customer-facing environment.
• Proactive approach to achieving goals and driving service excellence.

Responsibilities

• Perform opening and closing daily management duties.
• Help to guide and motivate the team.
• Maintain and uphold high standards consistently across quality, safety, and food.

Skills

Team leadership

Goal setting

Service excellence

Customer service

Job description

A leading pizza restaurant chain in Twickenham is seeking a management team member to guide and motivate staff while ensuring high-quality service. The role involves daily management duties, maintaining standards, and providing a supportive environment for the team. Previous supervisory experience in a customer-facing role is essential. The company fosters inclusivity and offers various benefits, including free food on shift and wellbeing support.