Assistant Manager - Guest-First Team, Growth & Bonus

McMullen & Sons Ltd.; Wokingham; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A family-run business in Wokingham is seeking an Assistant Manager to join their team. The ideal candidate will be passionate about delivering exceptional service, leading a team, and managing operations effectively. Benefits include a competitive salary, bonuses, meal discounts, and career development opportunities through the company's GROW Programme. A supportive environment is assured where employees are treated like family. Previous experience in a similar role is essential.

Benefits

A competitive salary

An achievable bonus scheme

Shift flexibility

60% discounted meals when working

25% discount on food and 20% off drinks for friends

Enhanced maternity and paternity pay

Share of gratuities

Career development through the GROW Programme

Qualifications

• Previous experience at Assistant Manager level is essential.
• Willingness to learn and train through the McMullen GROW Programme.

Responsibilities

• Exceed guest expectations daily.
• Lead the team to deliver outstanding service.
• Coach and guide new Team Members.
• Manage cash and stock control.
• Handle bookings/functions and rota planning.

Skills

Customer service excellence

Team leadership

Cash and stock control

Job description

A family-run business in Wokingham is seeking an Assistant Manager to join their team. The ideal candidate will be passionate about delivering exceptional service, leading a team, and managing operations effectively. Benefits include a competitive salary, bonuses, meal discounts, and career development opportunities through the company's GROW Programme. A supportive environment is assured where employees are treated like family. Previous experience in a similar role is essential.