Cashier

Scudamores Punting Company Ltd; United Kingdom; Hybrid; GBP 40,000 - GBP 60,000; Full time

Job summary

A prominent punting company in Cambridge is seeking friendly Cashiers to join their team. Responsibilities include providing excellent customer service, handling transactions, and ensuring smooth operations. Offering competitive pay, flexible hours, and various career progression opportunities, the role is perfect for individuals who enjoy engaging with people. Full training is provided, making this an excellent opportunity for those looking to start in the customer service field.

Benefits

Competitive pay

28 days paid holiday

Pension contributions

Career progression opportunities

Regular social events

Paid training course

Qualifications

• Enjoy engaging with people and providing outstanding customer service.
• Ability to build rapport with customers and colleagues.
• Quick to apply new skills and accept help when needed.
• Comfortable working outdoors and around water.

Responsibilities

• Operate a ticketing and information service.
• Handle payment and station administration accurately.
• Keep track of tour schedules and assist customer boarding.
• Maintain a safe working environment.

Skills

Outstanding customer service

Engaging personality

Teamwork

Reliability

Proactivity

Job description

Overview

Founded in 1910 Scudamore's is Cambridge's premier punt tour and boat hire company, and we are all about creating unforgettable memories for our visitors. We are now seeking friendly Cashier and Customer Service Representatives to join our close-knit, hardworking team. You will be responsible for handling transactions, providing excellent customer service and ensuring the smooth operation of our punting business.

We are open all year around and operate a rolling recruitment programme, with full and part time roles on offer. No experience is necessary as full training is provided, with regular training courses running every month.

What\'s involved

As a Cashier at Scudamores you will act as a host to our guests on station, ensuring they feel looked after and valued. Your duties will be varied, but ultimately your role is about four main things:

• Operating a welcoming, efficient and courteous ticketing and information service.
• Bringing a high level of accuracy and security to payment handling and station administration.
• Keeping track of the tour schedule and self-hire craft as well as helping customers to board and disembark.
• Maintaining a safe working environment for all.

Whats on offer

• Competitive pay, based on an hourly rate and shared sales commission.
• Flexible working, with both full-time, part-time and weekend hours available. You are in charge of your work pattern and are free to work around other commitments
• 28 days paid holiday per annum (pro rata for part-time staff) and pension contributions.
• Fantastic career progression opportunities into Cashier Trainer, Station Manager, Bookings Administrator and River Tour Guide positions.
• Our paid training course is the gold standard for punting operators in Cambridge. Ongoing mentoring is available from our dedicated training team
• Based at beautiful Cambridge city-centre locations.
• Regular social events including parties and staff award nights.

About You

What makes you a Scudamores Cashier?
A Cashier serving Scudamores is always working on behalf of our clients and working together with other team members. To successfully fill this role requires the following aptitudes, behaviours and skills:

• You enjoy engaging with people and take pride in providing outstanding customer service.
• You have friendly personality and can build rapport with customers and colleagues alike.
• You are quick to apply new skills but will accept help from team members when required.
• You are proactive, reliable and diligent.
• You are comfortable working outdoors and around water.

What availability do I need?

This is entirely up to you! We’re open all year around and offer both full-time and part-time hours. Some of our staff work full-time all year round, whilst others with family, study or other job commitments come to us mainly at weekends or during holiday periods.

About Scudamore\'s

Need to know
We operate an equal opportunities policy and recruit only on the basis of work criteria and individual merit. By law we are required to ensure that anyone taking up employment at Scudamore\'s has a legal right to work in the UK and you will be required to demonstrate this.

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