Fulfilment Operations Executive

Argus Media Group; Greater London; Hybrid; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading media organization is seeking a Contract Administrator to manage enterprise contracts, support finance operations, and enhance operational efficiency. The role requires a Bachelor’s degree and 1-2 years’ experience in contract management or finance. Responsibilities include managing contracts in Salesforce, facilitating account activations, and providing customer support. The position offers a competitive salary, hybrid working options, and professional development opportunities within a dynamic work environment.

Benefits

Competitive salary

Hybrid Working Policy

Group healthcare scheme

18 days annual leave

8 days of casual leave

Extensive internal and external training

Qualifications

• 1-2 years’ experience in contract management, finance operations, or a similar role.
• Ability to work independently and with a team.
• Self-motivated, confident, and results-driven.

Responsibilities

• Manage and input large enterprise and strategic contracts into Salesforce.
• Provide reports on usage analysis to the sales team.
• Facilitate account activation and review of allocations.
• Assist the Finance team with WHT documents and payments.
• Coordinate sales and finance for required deals.
• Provide customer support for Argus products.

Skills

Analytical skills

Communication skills

Teamwork

Attention to detail

Proficiency in Salesforce

Education

Bachelor’s degree in business administration, Finance, or a related field

Tools

Salesforce

Job description

Overview

Argus is where smart people belong and where they can grow. We answer the challenge of illuminating markets and shaping new futures.

What we’re looking for

This role involves administration of large enterprise and strategic contracts, supporting account managers with expense inputs, and optimizing operational processes to enhance efficiency. The ideal candidate will work closely with the SCEMs, Client Success Support Ops team, and Finance team to ensure smooth account activation, deduplication, and industry allocation. Additionally, this role will assist in collecting WHT documents, chasing payments, and accelerating responses from sales to finance for required deals.

What you’ll be doing

• Large Enterprise and Strategic Contracts Input: Manage and input large enterprise and strategic contracts into Salesforce (SF).
• Operational Efficiency: Provide regular reports to the sales team on usage analysis.
• Account Activation and Review: Facilitate faster account activation, deduplication, and review of parental and industry allocations.
• Finance Support: Assist the Finance team in collecting Withholding Tax (WHT) documents and following up on payments.
• Finance Support: Work with the sales team to manage the vendor qualification process and other finance related tasks.
• Sales-Finance Coordination: Help accelerate responses from sales to finance on required deals.
• Customer Support: Provide customer support for Argus products and services.
• Manage the Delivery Authorisation Form process – complete the forms with the required information and send completed forms to the sales teams.
• Fulfilment Operations – provide access to Argus products and services using the various entitlement systems.

Skills & Experience

• Bachelor’s degree in business administration, Finance, or a related field.
• 1 - 2 years’ experience in contract management, finance operations, or a similar role.
• Proficiency in Salesforce and other financial software.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Attributes

• Self-motivated, confident and results driven individual.
• Highly organised to manage own workload and efficiently meet targets.
• Courteous, friendly, and positive.

What’s in it for you

Our rapidly growing, award-winning business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers. Argus recognizes and rewards successful performance and as an Investor in People, we promote professional development and retain a high-performing team committed to building our success.

• Competitive salary
• Hybrid Working Policy (3 days in Mumbai office/ 2 days WFH once fully inducted)
• Group healthcare scheme
• 18 days annual leave
• 8 days of casual leave
• Extensive internal and external training

Hours

This is a 5-month contractual position. In order to support the US, Europe, and Asia region, this position would entail working in rotational shifts.

• Morning Shift (6.30 AM to 3.30 PM)
• Afternoon Shift (1:00 PM to 10:00 PM IST)
• Night Shift (9:00 PM to 6.00 AM IST)