In-Room Dining Team Lead — Luxury Hotel Experience

Hyatt Hotels Corporation; Greater London; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A global hospitality leader is seeking an In-Room Dining Team Leader for their location in Greater London. You will manage the daily operations of the in-room dining service, ensuring efficiency and adherence to standards while delivering exceptional service. Candidates should have previous experience in a luxury hospitality environment and outstanding interpersonal skills. The role includes continuous learning and development opportunities in a supportive and diverse workplace.

Benefits

12 complimentary nights a year across Hyatt Hotels worldwide

Discounted hotel stays for family and friends

Uniform provided and laundered

Headspace membership

50% discount on food and beverages

Continuous learning and development opportunities

Qualifications

• Previous experience in a luxury environment within the hospitality industry.
• Exceptional interpersonal and communication skills.
• Focus on providing outstanding levels of service.

Responsibilities

• Manage the daily operations of the in-room dining service.
• Oversee the processing of room service orders.
• Deliver food and beverages to guest rooms promptly.
• Implement training programs for food and beverage service.
• Coordinate with management to ensure guest satisfaction.

Skills

Exceptional interpersonal skills

Strong communication skills

Experience in luxury hospitality

Job description

A global hospitality leader is seeking an In-Room Dining Team Leader for their location in Greater London. You will manage the daily operations of the in-room dining service, ensuring efficiency and adherence to standards while delivering exceptional service. Candidates should have previous experience in a luxury hospitality environment and outstanding interpersonal skills. The role includes continuous learning and development opportunities in a supportive and diverse workplace.