Senior Liability Loss Adjuster

Adjusting Appointments Limited; West Midlands; Hybrid; GBP 40,000 - GBP 55,000; Full time

Job summary

A liability claims management company in the West Midlands is seeking a Senior Liability Adjuster to join their team. In this role, you will manage and investigate third party Liability claims, typically up to £100k, while establishing client relationships and ensuring efficient claims handling. The position offers flexible working arrangements with a mix of home and office settings. Candidates should have relevant experience in Liability claims and be ideally working towards professional qualifications.

Qualifications

• Experience in handling and settling third party Liability claims up to £100k.
• Demonstrated ability in investigating Employers' and Public Liability losses.
• Proactive support and advice on claims issues within specified timeframes.

Responsibilities

• Support clients in handling a mixed caseload of Liability claims.
• Establish liability through investigation on each case.
• Manage and deliver SLAs and KPIs for client relationships.
• Liaise with colleagues across various business areas.

Skills

Investigation of Liability claims

Client relationship management

Understanding of SLAs and KPIs

Education

Professional qualifications in Liability Adjusting

Job description

• Liability Loss Adjusting operation is seeking an additional Senior Liability Adjuster to their team in the Midlands.
• Specialists who manage Liability claims ranging from minor slips and trips through to establishing third party Liability connected with catastrophic events.
• The role provides flexible working arrangements either working from home or one of their City Centre offices with regular regional travel required with occasional overnight stays depending upon location.

Responsibilities will include:

• You will be supporting clients in proactively handling and settling a mixed caseload of third party Liability claims, typically up to the value of £100k.
• Establish liability via thorough investigation on each case, whilst providing support and advice on claims issues to policyholders within specified timeframes.
• Your portfolio of work will consist of a mixture of employers’ liability and public liability claims, with a mixture of investigate and report only cases and on a cradle to grave basis.
• Client relationships will be key, through management and delivery of SLAs and KPIs, in addition to proactive Client and Broker interaction when required to assist in efficient claims handling and business development opportunities.
• Liaise with colleagues within different business areas, such as Property, Major & Complex Loss, Contractor Connections and Legal Services depending upon the nature of the claim.

APPLICANT REQUIREMENTS:

• Candidates must be able to demonstrate their experience in the field dealing with the investigation of EL and PL losses.
• Ideally working towards professional qualifications.