Fleet Account Coordinator

Listers Group; Droitwich Spa; On-site; GBP 28,000 - GBP 34,000; Full time

Job summary

A leading automotive retailer in Droitwich Spa is seeking a Fleet Account Coordinator to support their Corporate Fleet business. The successful candidate will manage the order process with corporate customers and leasing companies while ensuring high-quality service. This role requires strong organisational and communication skills, and while experience in a fleet environment is preferred, enthusiasm is key. The position offers a competitive salary and numerous benefits, including generous holiday and pension schemes.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits – discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional qualifications

Free Parking / On-site Parking

Company Events

Qualifications

• Ability to manage customer queries effectively.
• Experience in a fleet or leasing environment preferred.
• Demonstrated enthusiasm and determination to succeed.

Responsibilities

• Managing the order process with LBDM’s, Leasing Companies and Corporate Customers.
• Dealing with customer queries and producing quotations.
• Updating the various ordering systems and booking vehicle deliveries.

Skills

Exceptional interpersonal skills

Organisational skills

Customer service skills

Confident and outgoing personality

Excellent communication skills

Job description

We are currently recruiting for a Fleet Account Coordinator who will play a key part in our Corporate Fleet business. The successful candidate will be responsible for supporting the Business Development Sales team, Corporate Customers’ and Leasing companies.

The hours of work are 8:30am to 5:30pm, Monday to Friday.

Excellent basic salary with an OTE up to £34,000 plus benefits.

The Role:

• Managing the order process with LBDM’s, Leasing Companies and Corporate Customers.
• Dealing with customer queries.
• Ongoing updating of the various ordering systems.
• Producing quotations for customers.
• Liaising with current customers and providing weekly updates on their orders.
• Booking customer new vehicle deliveries
• Booking customer demonstration vehicles

In this position exceptional interpersonal, organisational and customer service skills are essential. Whilst knowledge of a Fleet and Leasing environment would be preferred, enthusiasm and the determination to succeed are more important than previous fleet experience.

The person we are looking for will have a confident & outgoing personality with excellent communication skills to successfully liaise with people at all levels both internally and externally. In addition you will get a real buzz from organising and hitting both deadlines and targets.

If you are interested in joining one of the most progressive independent dealer groups in the industry and can demonstrate the above we would be very interested to hear from you.

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.