Car Sales Apprentice

Richardsanders; Kettering, Northampton; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A regional automotive dealership in Kettering is seeking a Customer Service Practitioner apprentice to deliver excellent service both face-to-face and over the phone. The role includes greeting customers, showcasing vehicles, discussing pricing, and managing paperwork. A valid driver's license is required, as well as strong communication skills and adaptability. This position offers potential full-time employment upon successful apprenticeship completion.

Qualifications

• Driver's licence is essential.
• Ability to handle customers professionally.
• Mature and adaptable to different customer needs.

Responsibilities

• Meet and greet customers on arrival.
• Demonstrate and present vehicles.
• Detail vehicle specifications and answer questions.
• Organise finance options and explain costings.
• Close the sale and prepare paperwork.
• Contact customers after delivery.

Skills

Strong communication skills

Customer handling

Adaptability

Articulate

Education

Level 2 Customer Service Practitioner Apprenticeship

Tools

OneFile

VLE

Job description

Overview

Established in 2002, the client proudly represents the Renault, Dacia, Nissan and Peugeot franchises in Kettering and Northampton. They pride themselves in offering an exemplary level of service in all aspects of the business.

Role

This role will be based in the Kettering Omoda Jaecoo dealership and will involve providing a top‑notch service to customers face‑to‑face and over the phone in an effective and professional manner.

Possible full‑time permanent position upon completion of the apprenticeship.

Responsibilities

• Meeting and greeting customers on arrival and dealing with them in a professional manner
• Demonstrating and presenting vehicles to potential customers
• Detailing vehicle specifications/features and answering customer questions
• Going through pricing and packages available
• Organising finance options and giving customers a comprehensive understanding of costings
• Addressing any concerns or objections with customers and resolving
• Closing the sale and preparing paperwork
• Contacting customers after delivery

Person Specification

• Driver's licence is essential
• Articulate
• Strong communication skills
• The ability to handle customers in a professional manner and adaptable to different customer needs
• Mature
• Level 2 Customer Service Practitioner Apprenticeship
• Remote training delivery
• OneFile
• VLE
• 6 hours of dedicated training time every week

8am - 5.30pm Monday to Friday. 8.30am - 5.00pm Saturdays, with half a day off in the week (Monday - Friday).