Account Executive

Absoft Limited; Aberdeen City; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading IT consultancy seeks an Account Executive to foster client relationships and manage contractual obligations. The role involves developing account strategies and coordinating with internal teams to deliver value. Ideal candidates have experience in account management, strong communication, and organizational skills. Familiarity with technology or software is a plus. This position offers an excellent salary and benefits including private healthcare and a cycle to work scheme.

Benefits

Private healthcare

Health Cash Plan

Group Income Protection

Critical Illness Cover

Life Assurance

Access to Perkbox Platform

Cycle to Work Scheme

Qualifications

• Experience in account management, business development, or customer service.
• Excellent verbal and written communication skills.
• Ability to quickly adapt to changing customer needs.

Responsibilities

• Develop and maintain key client relationships.
• Identify growth opportunities and align solutions to client needs.
• Manage and maintain contractual requirements within assigned accounts.

Skills

Account management

Communication skills

Organizational skills

Commercial awareness

Collaboration

Tools

Microsoft Excel

Microsoft Project

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Salary

Excellent basic salary. Additional benefits include Private healthcare, Health Cash Plan, Group Income Protection, Critical Illness Cover, Life Assurance, Access to Perkbox Platform, Cycle to Work Scheme.

A bit about us

We’re Absoft, an Applexus Company. A UK-based IT Consultancy with a people-centric and collaborative culture focused on employee well-being, learning and development and creating an excellent place for our people to work.

As an SAP Partner with over 30 years’ SAP experience, we provide wall-to-wall SAP advisory, implementation, development and support services.

Our mission is to deliver business process solutions of enduring value to our customers, through a combination of technical expertise, best practice and innovation – this is where you come in!

A bit about the role

As an Account Executive at Absoft, you’ll be the key link between our customers and internal teams, building strong, trusted relationships and ensuring their needs are met. You’ll manage contractual and commercial requirements, coordinate cross-functional teams, and lead strategic conversations that go beyond transactions - helping to drive renewals and identify opportunities for growth.

We’re looking for someone who thrives on collaboration and has a passion for understanding customer needs. If you have experience in account management or business development, excellent communication skills, and the ability to adapt quickly, you’ll fit right in. A background in technology or software is a bonus, but most importantly, you’ll bring commercial awareness, strong organisational skills, and a proactive approach to delivering value for our clients.

What you’ll be doing

Key tasks and responsibilities of this role will include:

• Own, develop and maintain key client relationships
• Develop and execute strategic account plans, identifying growth opportunities and aligning solutions to evolving client needs
• Manage and maintain contractual and commercial requirements within assigned accounts.
• Perform account planning, coordinating with pre-sales, project managers, and consultants to ensure alignment of projects and ongoing work.
• Drive commercial success by spotting white space opportunities.
• Coordinate cross-functional customer teams.
• Coordinate and prepare high-quality proposals and manage large scale bids and tenders when required.
• Manage customer review sessions alongside preparing and presenting reports to internal and external stakeholders using key account metrics.

What we want from you

• Account management/business development/customer service experience is advantageous.
• An interest and drive to acquire a thorough understanding of customer needs and requirements.
• Experience collaborating with internal teams (pre-sales, project management, consultants).
• Experience in managing customer renewals and nurturing end-to-end relationships with multiple levels of an organisation.
• Ability to quickly adapt to changing customer needs.Ability to serve as the link between the customer and the internal team, to establish and expand trust with key stakeholders.
• Experience working in a technology or software company is desirable.
• Experience partnering with internal team members on account strategies.
• Excellent verbal and written communication skills.
• Good time management.
• Ability to plan work, organise own workload, and engage others in a timely manner.
• Deadline driven and self-motivated.
• Sound knowledge of Microsoft Excel, Project, Word, PowerPoint, and Outlook.