Account Manager Corporate Reputation

Zeno Group; Greater London; On-site; GBP 36,000 - GBP 40,000; Full time

Job summary

A global communications agency is seeking an Account Manager for its Corporate Reputation team in London. The successful candidate will oversee client accounts, ensuring successful program delivery while mentoring junior team members. Key responsibilities include driving media coverage, managing client relationships, and developing effective media strategies. Ideal candidates should have strong writing skills, agency experience, and a passion for storytelling across multiple sectors. Benefits include competitive salary, health insurance, and continuous learning opportunities.

Benefits

Dental insurance

Ethical pension contributions

Twice yearly pay reviews

Rent up-front deposit scheme

Zeno’s Day of Play

Qualifications

• Experience in an agency environment with understanding of agency processes.
• Ability to manage large teams and mentoring junior staff.
• Knowledge across industries like FMCG, financial services, and tech.

Responsibilities

• Ensure smooth program delivery and client relationship management.
• Drive proactive media coverage and create new ideas for clients.
• Assist in new business pitches and development of Corporate Reputation practice.

Skills

Strong writing skills

Client management

Media relations

Creative storytelling

People development

Problem-solving

Job description

Account Manager, Corporate Reputation page is loaded## Account Manager, Corporate Reputationlocations: London, United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101276Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.**Job Description:****ABOUT YOU**We’re on the hunt for an Account Manager to join our growing Corporate Reputation team, to help us in building the reputations of some of the nation’s best-loved brands. At Zeno London, we believe a company’s corporate identity is the soul of any business, and while we’re a diverse bunch we’re united by a passion for compelling corporate storytelling.We’re looking for a candidate that’s excited about business, curious about the world that we live in, thinks a bit differently and understands how to create stories that make people sit up and take notice. We want people that are great writers, and are experienced in communicating to different audiences, that have a handle on the evolving media landscape and that are comfortable working in a fast-paced environment with different stakeholders.We like people that show hustle, that champion smart, tenacious ways of working and are always interested in learning more. We are always keen to hear from people with different backgrounds but brilliant aptitude for problem solving and a solid grasp of the world of brand and communications is key. Ideally, you will have worked in an agency environment with a sound understanding of agency processes and people management.**ABOUT THE ROLE**As an Account Manager you are the engine room of any client account, ensuring smooth program delivery for both the team and the client. Nothing happens without your eyes on it. You are responsible for motivating and supervising junior members of the team. You will bring an attitude of ownership of success to your accounts, taking responsibility and running complex projects, managing the client relationships.The Account Manager is key to driving proactive media coverage for their accounts, bringing their experience to create new ideas for clients and educating more junior members on how to make stories fly and excite clients. In addition, strong writing skills are required, to ensure all copy is delivered to deadline to a high standard.You will have a mix of clients and will play a role in the development of the Corporate Reputation practice, helping the team with new business pitches and winning new clients.In the Corporate Reputation team, we work collaboratively with other teams in the agency including Brand and Technology, so there are always opportunities to work cross-team.Other requirements for the role are:- Client experience and knowledge that includes a mix of: FMCG (ideally food and drink), financial services, tech, trade/stakeholder comms, issues and crisis, strong media relations, CSR/Sustainability and a channel agnostic approach enabling integrated thinking- Develop and execute effective media relations strategies, underpinned by strong journalist relationships and informed by evolving news agenda.- Able to manage large and busy teams and with an interest in people development- Able to approve content that is of a high quality for our clients- Positive, professional and solutions focused attitude- Confidence in providing fast advice and counsel to clients at all levels- Able to produce tip top written plans and materials….And a sense of humour of course!Salary guide for an Account Manager: £36K - £40K, DOE plus an array of incredible benefits from dental insurance to ethical pension contributions to twice yearly pay / promotion reviews to a rent up-front deposit scheme and much, much more... Apply today!Level 05We are a rapidly-growing agency that provides opportunities to learn, develop skills and collaborate with colleagues at all levels across our global network.Ask us about Zeno’s Day of Play, Zeno Gives Back (our global day of service), Fearless University, office happy hours and more. We are always looking for diverse talent who can bring great energy to our teams and our business.