Freight Forwarder

Marshall Moore; Liverpool; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A logistics firm in Liverpool seeks a candidate to manage freight operations for import and export customers. Responsibilities include responding to queries, liaising with hauliers and shipping lines, and negotiating contracts. The ideal applicant has experience in shipping or logistics and knowledge of import/export processes. This role offers a supportive company culture, excellent training, and progression opportunities.

Benefits

Excellent training program

Friendly company culture

Clear career path with progression opportunities

Company pension

Qualifications

• Previous experience in shipping, freight forwarding, or logistics is essential.
• Knowledgeable in either import or export operations is ideal.

Responsibilities

• Manage freight operations for import and export customers.
• Respond to customer queries to ensure satisfaction.
• Liaise with hauliers and shipping lines for seamless operations.
• Negotiate contracts to enhance service.
• Identify and implement process improvements.

Skills

Experience in shipping

Knowledge of import/export operations

Job description

• Large customer base both in the UK and overseas

What they offer

• Excellent training program
• Friendly company culture
• Clear career path with progression opportunities
• Company pension

The Role

• Managing the freight operations for both import and export customers
• Responding to queries
• Liaising with hauliers, shipping lines and internal departments to ensure a seamless customer experience
• Negotiation of contracts
• Identifying opportunities to improve processes and procedures

The ideal candidate

• Previous experience in shipping/freight forwarding/logistics
• Ideally knowledgeable in either import or export operations