Senior UX Designer

Royal London; City of Edinburgh; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading mutual life and investment company in Edinburgh seeks a Senior UX Designer to create innovative, customer-focused experiences. The ideal candidate will have expertise in usability, accessibility standards, and user-centered design. This role involves collaborating with project teams to deliver high-quality digital products, embracing a hybrid working style. The company offers generous benefits, including 28 days of annual leave and an employer matching pension scheme.

Benefits

28 days annual leave

Up to 14% employer matching pension scheme

Private medical insurance

Qualifications

• Extensive understanding of usability and design best practices.
• Experience in responsive and adaptive web design with mobile first thinking.
• Excellent understanding of accessibility standards.
• Proficient in user-centered design and conducting user research.

Responsibilities

• Design innovative and inclusive customer experiences.
• Collaborate with stakeholders and project teams.
• Contribute to UX approaches across the design practice.

Skills

Usability understanding

Responsive web design

Accessibility standards

User-centered design

User research experience

Rapid prototyping

Stakeholder engagement

Multi-tasking

Teamwork

Job description

Recruitment Business Partner:Georgina Dunne

Location: Haymarket - Edinburgh

Working style:Hybrid 50% home/office based

Closing date: 29th January 2026

We have an exciting new opportunity for a Senior UX Designer who will design and deliver innovative, inclusive, and customer-focused experiences that truly meet customer needs and expectations. These experiences will be informed by data, powered by technology, and brought to life through creativity—strengthening customer relationships and ensuring positive outcomes.

About the role

The Senior UX Designer will work closely with key stakeholders and project teams to research and design excellent customer experiences that support the business needs to the agreed timescales and quality. In addition, the role will contribute towards UX approaches across the design practice team to ensure a consistent and high‑quality output for internal and external digital products and services.

About you

• Extensive understanding of usability, research methodologies, design best practices and complex interaction design.
• Expert in responsive and adaptive web design with mobile first thinking.
• Excellent understanding of accessibility standards.
• Excellent understanding of user‑centred design.
• Experience conducting moderated or unmoderated user research.
• Extensive practical experience of rapid prototyping / wire‑framing using industry tools.
• Pro‑active and results orientated.
• Confident engaging and influencing stakeholders.
• Comfortable being vocal and challenging opinions with data backed evidence.
• Ability to multi‑task and learn quickly.
• Energetic team player with the ability to manage own workload effectively.

About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long‑term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We’ve always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here -Our Benefits

Inclusion, diversity and belonging

We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.