Business Services Centre Administrator

Forsters LLP.; United Kingdom; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading law firm in the UK is seeking an Administrator to join their Business Services Centre. Responsibilities include managing documents, preparing sales packs, and providing administrative support to various departments. The ideal candidate will demonstrate excellent teamwork, customer service skills, and a proactive approach to improving processes. This role offers an opportunity to work in a supportive environment with a focus on efficiency and high-quality service.

Qualifications

• Strong teamwork skills and flexibility in working arrangements.
• Excellent customer service skills and ability to understand client needs.
• Proactive attitude in identifying process improvements.

Responsibilities

• Save documents to the document management system.
• Prepare and assemble various documents and sales packs.
• Provide general administrative support to Legal and Support Departments.
• Utilize workflow management tools for task ownership.

Job description

We have an exciting opportunity to join our Business Services Centre team as an Administrator.

The main responsibilities of the role include:

• Saving documents to the document management system and liaising with the Reprographics Department for scanning where required.
• Complete document engrossments in conjunction with the EAs/secretaries, including the binding or other ‘finishing’ of documents.
• Create, prepare and assemble sales packs, court bundles and other exhibition materials.
• Assist with the assembly or preparation or maintenance of court bundles and other exhibits.
• Assist with specific projects for Legal and Support Departments, providing general office administrative support.
• Demonstrate teamwork, provide cover within the team with flexibility to swap days working in the office where necessary.
• Demonstrate enthusiasm to learn the requirements of key clients to ensure the correct processes and procedures are followed.
• Undertake all other necessary tasks to support efficient filing administration process including ensuring online registers are up to date, document management as necessary including saving documents to DMS and datasites and effective liaison with support teams to ensure effective completion of tasks.
• Complete small or individual copying tasks that must be retained within the practice areas or are otherwise not suitable for completion by the Reprographics Department.
• Proactive use of the workflow management tool in order to take full ownership of all tasks from start to finish ensuring that deadlines and business needs are met and communicated to users.
• Deliver excellent customer service to internal clients by developing a good understanding of and awareness of partners, lawyers and department secretaries and practice areas as well as an understanding and awareness of the department’s working practices, quality standards, professional ethos and service delivery.
• Proactivity in identifying ways to improve processes and ways of working, spotting opportunities to contribute to the continual improvement of the General Administrative team.

A detailed job description can be found here .