Assistant General Manager

Ivy Restaurants Ltd; Greater London; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading restaurant brand in Greater London is seeking an experienced Assistant General Manager to support operational management. The ideal candidate must have over 2 years of experience in a similar role, with strong leadership and exceptional guest service skills. The position offers a competitive salary, generous staff discounts, and opportunities for career development. This role is essential in leading the team to deliver outstanding dining experiences in a vibrant and hospitable environment.

Benefits

Competitive Industry pay

50% staff discount

Career Development and Training

Extra holiday allowance

Birthday day off

Access to retail discounts

Qualifications

• 2+ years of experience in a managerial position within a restaurant.
• Strong leadership skills to manage and inspire a team.
• Exceptional service delivery skills, with a friendly and professional demeanor.

Responsibilities

• Support the General Manager in daily restaurant management.
• Take full responsibility in the absence of the General Manager.
• Manage budgeting including direct and indirect costs.
• Lead and motivate the restaurant team for success.
• Deliver the highest standard of guest service.

Skills

Leadership skills

Exceptional guest service

Team player

Strong communication

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We’re searching for a passionate Assistant General Manager

This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards

• Competitive Industry pay (based on salary & Tronc)
• Additionally, all managers receive an element of variable tronc
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training, including Apprenticeships.
• Free food and drinks to the same standard that we serve our guests when you are working.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• You can take your Birthday as a day off - Guaranteed!
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Key Responsibilities

• Support the General Manager in the day-to-day management of the restaurant, taking full responsibility in their absence.
• Maintain responsibility for the overall strategic planning, development, and success of the restaurant together with the General Manager and Head Chef.
• Assume responsibility for budget management, including the management of direct and indirect costs.
• Maintain responsibility for leading, inspiring, and motivating the restaurant team to achieve stability, productivity, and loyalty.
• To consistently act as a role-model in delivering the highest standard of guest service.

About you

• You have 2 years + experience in this position
• You have strong leadership skills and the confidence to lead the team
• You love to wow guests with exceptional service
• You have excellent English language skills
• You are a real team player
• You are friendly and professional with plenty of charisma and flair

About us

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.