General Manager

Quarters Brighton; Brighton; On-site; GBP 150,000 - GBP 200,000; Full time

Job summary

A vibrant event venue in Brighton is seeking an experienced Venue Manager to oversee all operations, manage a dedicated team, and ensure high standards of service and safety. The ideal candidate should have extensive management experience, a strong understanding of venue operations, and excellent interpersonal skills. You'll be responsible for driving commercial success while maintaining compliance with licensing and legislation. This is a full-time role requiring weekend and evening work.

Benefits

Competitive pay

Auto-enrolment pension

Training opportunities

Qualifications

• Extensive (5 years) management experience running projects/events/venues.
• Excellent working knowledge of events and/or venues.
• Minimum of 3 years’ experience successfully leading a team.
• Proven ability to manage budgets.
• High attention to detail.

Responsibilities

• Run all aspects of the venue while ensuring customer experience.
• Recruit and manage the core team, coordinating with other departments.
• Plan and manage all venue operations and contractors.
• Ensure compliance with industry best practices and regulations.
• Monitor and manage the venue’s budget and financial performance.

Skills

Management experience

Interpersonal skills

Budget management

Knowledge of licensing and legislation

IT literacy

Job description

Overview

The venue that makes Brighton proud. Not just because we book well, or sound great (though we do). But because we lead with purpose, open our doors wide, and raise the standard for what club culture can look like now. Less nostalgia. More intent. Something new, built to last.

Reporting to: Operations Director (based in London)

Direct reports: Bar Manager & Venue & Production Coordinator (based at Quarters)

Salary: Dependant on experience. Full-time, permanent. Weekend and evening work required.

Location: On-site: Quarters, 187-193 Kings Rd, Brighton, BN1 1NB

Start Date: ASAP

Deadline: 16th January

Responsibilities

• General
• Running all aspects of the venue, driving the balance between customer experience, practical considerations, budget, creative vision, legislation, and safe operations.
• Embedding collaborative working across the team, be the central point of contact for all departments, leading meetings and discussions to ensure decisions are made and actioned, and all relevant parties aware of what they need to know to fulfil their role.
• Driving the commercial viability of the venue and new business development.
• Monitor the quality of all venue activity and oversee continual improvement and efficiencies.

• Leadership
• Recruiting, leading, and managing the core team; coordinating with the wider cross-department team (bookers, external promoters, contractors, marketing) to ensure everyone is working towards the same aim and all are aligned on the venue’s aims.
• Leading by example, approaching work with a motivating, positive, and hands-on attitude.
• Ensuring effective time and project management by implementing systems, processes, and clear communication channels to best suit the needs of the team and venue.
• Represent the venue at budget and reporting meetings with the wider company.
• Building relationships with internal and external bookers, delivering events in line with agreements made by bookers and working together to improve event delivery.
• Fostering a culture of respect, inclusivity, and passion.
• Team development, training, feedback, and support.

• Operations
• Plan and manage all venue operations and contractors; ticketing, bar, welfare, security, medics, production, cleaners, contracting, budgeting.
• Responsible for ensuring the Quarters annual budget hits the forecast, constant monitoring and management of all budget lines to achieve this.
• Managing financial, commercial, safety, and HR systems in line with wider company strategy, ensuring companywide processes and ethos is implemented.
• Key holder / Duty Manager for all events.
• Ensure implementation of legislation and industry best practice. Lead on licensing, stakeholder management, ensuring relevant actions are taken and communication is clear and timely.
• Implement and maintain suite of venue documentation, including but not limited to H&S policy, production packs, venue info, accessibility policy, EMPs, FRA, safety checklists, SOP, Risk Assessments, event briefs and reports.
• Negotiate contracts and agreements with clients and suppliers, monitor delivery.
• Facility management, ensuring all venue services are fit for purpose and operating efficiently.
• Budget management. Streamlining costs, brokering deals, benchmarking and tapping into wider company deals if appropriate.
• Ensuring procurement, approval, and payments processes are followed, and reporting on budget and planning status on behalf of the venue team.
• Ensure public facing communications are accurate, informative, and reflective of the venue’s vision (website, emailer, tickets, socials, physical signs)
• Ensure inboxes are managed and replied to appropriately

Personal Specification

• Extensive (5 years) management experience running projects / events / venues.
• Excellent working knowledge of events and/or venues.
• Knowledge of licensing, venue legislation, and venue operations.
• Minimum of 3 years’ experience successfully leading a team.
• Experience Managing security
• Competent IT literacy including MS Office (notably XL), Google Drive, file sharing platforms.
• Proven ability to manage budgets.
• Excellent interpersonal skills, able to communicate effectively at all levels and via all mediums.
• Proactive ‘doer’, able to motivate others and a natural at getting stuck in.
• Highly organised, confident, diligent, resourceful, and hardworking
• Confident, responsive, and pro-active communicator,
• Creative and positive problem solver, applies logic to situations to find a solution, and know when to ask for help.
• Excellent attention to detail.
• Quick to pick up and implement processes, willingness to learn and develop.
• Desirable: Up to date knowledge of event industry and/or venue best practice and regulatory requirements.
• Desirable: Relevant venue/event focused Health & Safety Qualification(s)
• Desirable: First Aid Qualification(s)
• Desirable: Incident/emergency response training / experience.
• Desirable: Technical production experience.

What We Offer

• Opportunity to work in an exciting, innovative and rapidly growing organisation.
• Competitive pay, auto-enrolment pension and other benefits
• Training opportunities, proactive line management and constant encouragement to develop new skill
• Shared knowledge and support across a wide team of event professionals

How to apply

How to apply: Send a CV and short cover letter explaining why you are the perfect for this role to [e-mail] by 16th January 2026.

If you have not heard back from us within 3 weeks after this date, then unfortunately you have not progressed to the screening stage.

We are committed to providing equal employment opportunities for all applicants, and to providing employees with a positive and supportive work environment. We actively encourage applications from those with diverse backgrounds and experiences, and/or from marginalised communities.

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