Commerial Manager Vaccination UK

European LifeCare Group; Hitchin; Hybrid; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading healthcare organization in Hitchin seeks a Commercial Manager to oversee high-value partnerships. The role involves managing the entire contract lifecycle, driving financial performance, and ensuring service quality. Candidates must possess a degree, strong partnership management skills, and experience in service delivery. The organization values equal opportunities and fosters an inclusive workplace.

Benefits

Pension – 5% employer contribution

VIVUP – Supermarket & High Street Discounts

Blue Light Card – Discounts

Employee referral scheme

25 days annual leave

Qualifications

• Proven experience in partnership management and service delivery.
• Strong financial acumen and P&L responsibility.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage high-value strategic partnerships across the UK healthcare ecosystem.
• Lead contract negotiations and service expansions.
• Drive continuous improvement initiatives for service quality.

Skills

Partnership management

Service delivery

Financial acumen

Strategic business development

Project management

Analytical skills

Education

Degree

Postgraduate degree desirable

Tools

Microsoft Office

Project management tools

Job description

ABOUT US

European LifeCare Group, a leading provider of vaccination clinics and on-site vaccination programs across Denmark, UK and The Netherlands. Since 1998, our vision remains the same: fight disease and save lives by making prevention, treatment and vaccination easy, accessible and safe.

JOB DETAILS

Job title: Commercial Manager.

Contract: Permanent.

Working Hours: Monday to Friday 9:00am – 5:00pm with flexibility.

BENEFITS

• Pension – 5% employer contribution based on qualified earnings.
• VIVUP – Supermarket & High Street Discounts & Employee Assistant Programme.
• Blue Light Card – Supermarket & High Street Discounts.
• Employee referral scheme.
• 25 days annual leave.

JOB PURPOSE

The postholder will own and manage high‑value strategic partnerships across the UK healthcare ecosystem. Responsibilities include full account‑level P&L, end‑to‑end contract lifecycle, workforce planning and driving financial performance, service quality and customer satisfaction.

• Develop and own go‑to‑market strategy.
• Own full customer journey end‑to‑end.
• Scale and optimise operating model.
• Build a strong external profile in healthcare, occupational health vaccinations, primary care and insurance sectors.
• Cultivate senior‑level relationships with commissioners, insurers and clinical networks.
• Represent the organisation at industry events and strategic forums.
• Act as a trusted partner, influencing service design, innovation and commercial strategy.

KEY RESPONSIBILITIES

Strategic Partnership Leadership

• Own and manage high‑value strategic partnerships with insurers, occupational health providers, pharmacy partners, GP networks and commissioning bodies.
• Act as senior point of contact, ensuring trust, alignment and long‑term commercial growth.
• Lead contract negotiations, renewals and service expansions to maximise value and strengthen market position.

Commercial & Financial Performance

• Hold full P&L responsibility for assigned partnerships, ensuring revenue, margin and cost targets are met.
• Oversee the full contract lifecycle from bid development and mobilisation to delivery, performance monitoring and billing.
• Identify commercial opportunities and maintain a robust pipeline.

Operational Excellence

• Collaborate with HR and workforce planning teams to ensure appropriate staffing across clinical and operational teams.
• Oversee scheduling, resource allocation and service delivery to meet contractual KPIs and clinical governance standards.
• Drive continuous improvement initiatives to enhance efficiency, service quality and customer satisfaction.

Network Management

• Maintain key supplier relationships, ensuring compliance, performance and strategic alignment.
• Develop, maintain and optimise networks for scalable delivery.
• Ensure all network partners meet required standards and contractual obligations.

Service Delivery & Clinical Pathway Oversight

• Oversee delivery of workplace vaccination programmes.
• Ensure clinical pathways are safe, efficient and aligned with regulatory and best‑practice standards.
• Collaborate with the clinical Director to ensure high‑quality patient care and robust clinical governance.

Stakeholder Engagement & Sector Influence

• Build a strong external profile within occupational health corporate settings.
• Represent the organisation at industry events, forums and strategic meetings to strengthen brand presence and influence.
• Engage senior stakeholders to shape service design, innovation and long‑term partnership strategy.

Governance & Compliance

• Ensure all services operate in line with regulatory, clinical and contractual requirements.
• Proactively identify and mitigate risks across operational, financial and partnership domains.
• Maintain robust reporting, performance dashboards and governance frameworks.

EXPERIENCE / SKILLS

• Degree educated, postgraduate desirable.
• Proven experience in partnership management, operations and service delivery.
• Existing network of corporate clients, insurance and occupational health.
• Experience managing full contract lifecycle and customer relationships.
• Strong financial acumen with P&L responsibility.
• Experience working with HR and operational teams to deliver large‑scale programmes.
• Track record of strategic business development, operational improvement, change management and efficiency.
• Track record of leading and managing projects.
• Workforce management planning and critical thinking.
• Budget control, business development and revenue generation.
• Excellent communication and interpersonal skills.
• Strong organisational and time‑management abilities.
• Analytical and problem‑solving mindset.
• Proficient in Microsoft Office and project management tools.

European LifeCare Group is committed to providing equal opportunities to all applicants, regardless of race, religion, sex, origin, age, disability, genetic information, marital status, gender identity or expression, or any other characteristic protected by law.