Store Manager CoE

The Boots Company PLC; United Kingdom; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A leading retail health provider in the United Kingdom is seeking a Store Manager for one of their flagship stores. The role involves providing exemplary customer service, leading a diverse team, and developing relationships within the community to optimize store performance. Candidates should have experience in leading retail teams. The position offers a range of benefits including retirement savings and professional development opportunities.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free 24/7 counselling and support

Qualifications

• Experience leading a large team within a retail setting.

Responsibilities

• Responsible for leadership of store and customer experience.
• Empower team to nurture customer relationships.
• Work collaboratively with regional team to optimize business performance.
• Develop clinical knowledge through training.

Skills

Experience leading a large team within a retail setting

Job description

About the role

As the Store Manager of one of our flagship stores you will be responsible for the leadership of your store, providing an exemplary customer experience to every patient and customer.

With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge.

• Empower your team to nurture customer relationships to deliver sales through service.
• Inspire your team daily to deliver exceptional results.
• Create a thriving store environment.
• Work within your store alongside your team to assist customers and find the products and services that best meet their needs, offering solutions such as frame styling, clinical pre‑testing, dispensing and much more, tailored to individual needs and preferences.
• Use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to optimise patient care and profitability.
• Reporting to the Regional manager, you will work collaboratively with the regional team and the Support Office to influence and drive change to optimise business performance.
• Develop your clinical knowledge through our industry‑leading ‘Step into Optics’ training programme along with the practical experience you will receive in store.

What you’ll need to have

• Experience leading a large team within a retail setting.

It would be great if you also have

• Experience working within a clinical or Optical environment.
• Experience leading a team within a customer facing setting.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Clinical and Non‑Clinical Career development opportunities
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

What's next

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.