Park Assistant & Receptionist

Ukcampsite; England; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A recognized camping venue in Herefordshire is seeking an enthusiastic couple to manage grounds maintenance and guest services. Responsibilities include gardening, cleaning, and maintaining a high standard of customer care. Applicants should possess excellent communication skills and be flexible with working hours, including weekends. Accommodation may be offered, and a valid driving license is preferred. The position starts immediately and the salary will be discussed based on experience.

Benefits

Accommodation could be provided

Qualifications

• Previous experience with machinery, landscaping, and grounds maintenance preferred.
• Ability to manage bookings and perform reception duties.

Responsibilities

• Maintain grounds and facilities to ensure cleanliness.
• Handle guest check-ins and general customer inquiries.
• Perform basic repairs and upkeep of equipment.

Skills

Customer care skills

Communication skills

Ability to work as part of a team

Basic IT skills

Time management

Job description

Overview

Employer's Name: Lucksall Caravan And Camping Park Location: Herefordshire

About the role

We are looking for an enthusiastic and capable couple to join our team. The successful couple must be enthusiastic, friendly, hardworking, articulate, reliable, use common sense and can work as part of a team. Have excellent customer service skills and must be flexible. This is a hands-on position and duties will include:

Responsibilities

• Grass cutting, hedge cutting, strimming, gardening, grounds maintenance. Experience with machinery e.g. mowers, strimmer`s is preferred.
• Other general maintenance and repairs, security, refuse collection.
• Basic plumbing and electrics
• Sorting gas bottle deliveries to the Park and delivering to customers
• Keeping the Park clean and tidy.
• Welcoming and checking in guests, taking them down to their pitch.
• Cleaning to a high standard of hire and for sale stock units
• Looking after the everyday needs of guests either via phone, email or in person.

Conditions

This is a full-time position to start immediately; a permanent position may be made available to the right couple. As we operate in the tourism industry weekend and bank holiday work will be necessary over a 5-day week with evening walk around duties. Be able to be on a weekly rolling 24-hour call out rota.

Reception duties

• Taking bookings via GemaPark booking system (by phone and online booking system). Good basic IT skills are essential. Experience with previous booking systems is preferred but not essential.
• Flexibility and dedicated team worker

Skills and Experience

• Excellent customer care and communication skills.
• Excellent telephone manner.
• Professional and effective email writing.
• Able to interact in a mature manner with colleagues and customers.
• Committed to providing a high standard of service.
• Adhere and promote company risk assessments and health and safety policies.
• Repair or report any faults with equipment to the General Manager
• Be able to work to a timetable and deadlines.

Personal Attributes

• Honest and Trustworthy.
• Hard working and committed.
• Able to work as part of a team and alone unsupervised.
• Must be able to deal with any problems which arise with customers in a calm and effective manner.
• Have excellent time keeping.
• Can prioritise jobs in order of importance.
• Well-motivated, flexible, friendly, and enthusiastic approach to work.
• A high standard of personal hygiene and smart appearance
• Take reasonable care for the health and safety of themselves and others.
• First aid certificate desirable but not essential.
• Hold a full clean driving licence

Remuneration

Accommodation could be provided for the right couple or a pitch for your own unit. Electricity and gas usage chargeable.

We are unable to consider couples with dependents or pets; however, 1 dog may be permitted dependent on the breed.

Salary

To be discussed, dependent on experience.

Application Process

Please apply with your full CV`s - [e-mail]

We look forward to hearing from you.

Additional Details

Salary: Dependent on experience | Ask for: Williams Family

Applications close on: 18 February 2026 | Ad placed: 03 February 2026

Please use this form to respond to this vacancy advert (or telephone [phone])

If the employer has asked for a CV, please complete this form initially, they will then respond with an email address to forward your CV to