Remote Salesforce Platform Owner — Lead & Optimize

Capita plc.; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading consulting and digital services firm in London is seeking a Salesforce Platform Owner to oversee the Salesforce-led tech stack. This key role combines technical expertise with effective communication and stakeholder engagement to ensure the platform meets business needs and delivers value. The ideal candidate will manage enhancements, configurations, and integrations while providing support to users. Join a company dedicated to innovation and collaboration, where you can contribute to impactful projects.

Benefits

23 days’ holiday (rising to 27)

Paid volunteering day

Company matched pension

Health and wellbeing benefits

Qualifications

• In-depth knowledge of the Salesforce platform, including Sales Cloud and Service Cloud.
• Experience with Salesforce integration and declarative development (Flow, Process Builder, etc.).
• Strong troubleshooting abilities to identify and resolve technical and business issues.

Responsibilities

• Oversee the overall health and performance of the Salesforce platform.
• Collaborate with stakeholders to translate business requirements into technical solutions.
• Manage and prioritise a backlog of enhancements, bug fixes, and new features.

Skills

Salesforce expertise

Excellent verbal and written communication skills

Analytical mindset

Project management

Stakeholder management

Tools

Salesforce configuration

Apex

Visualforce

Lightning Web Components

Job description

A leading consulting and digital services firm in London is seeking a Salesforce Platform Owner to oversee the Salesforce-led tech stack. This key role combines technical expertise with effective communication and stakeholder engagement to ensure the platform meets business needs and delivers value. The ideal candidate will manage enhancements, configurations, and integrations while providing support to users. Join a company dedicated to innovation and collaboration, where you can contribute to impactful projects.