Drying & Restoration Technician — Essex (Flexible/Remote)

Hastingsdirectsmartmiles; Essex; Hybrid; GBP 24,000 - GBP 30,000; Full time

Job summary

A digital insurance provider is seeking a Drying and Restoration Technician in Essex to manage customer claims related to water damage. The role involves on-site evaluations, equipment installation for restoration, and ensuring compliance with health and safety standards. Candidates should have strong experience in flood damage management and restoration practices, a positive attitude, and a customer care focus. This field-based role offers flexibility and the opportunity to work from home when not on-site.

Qualifications

• Extensive experience in managing flood and escape of water damage.
• Strong knowledge of restoration best practices and health & safety regulations.
• Desirable qualification in drying and restoration.

Responsibilities

• Assess customer claims on-site and provide immediate action for restoration.
• Manage equipment installation and restoration during claims process.
• Collaborate with customers and surveyors for smooth claims resolution.

Skills

Flood and escape of water damage management

Restoration best practices knowledge

Health & safety regulations compliance

Customer care

Positive attitude

Adaptability

Education

Qualification in drying and restoration (e.g. BDMA)

Job description

A digital insurance provider is seeking a Drying and Restoration Technician in Essex to manage customer claims related to water damage. The role involves on-site evaluations, equipment installation for restoration, and ensuring compliance with health and safety standards. Candidates should have strong experience in flood damage management and restoration practices, a positive attitude, and a customer care focus. This field-based role offers flexibility and the opportunity to work from home when not on-site.