Caseworker

Comxps Ltd; Greater London; Hybrid; GBP 40,000 - GBP 60,000; Full time

Job summary

A prominent consulting firm is seeking an experienced Caseworker to join their team in London. This hybrid position involves a combination of onsite induction and flexible working, aiming to support government clients by managing sensitive information. Ideal candidates will demonstrate strong analytical skills and prior casework experience, alongside proficiency in Microsoft Office 365. Applicants should be resilient, with good communication skills and a solid understanding of data protection regulations.

Qualifications

• Experience analysing complex information from multiple sources.
• Ability to make decisions using government policy.
• Experience working to strict policies and procedures.
• Ability to articulate and justify decisions based on policy.
• Experience working to tight deadlines in a sensitive environment.
• Previous Casework Experience required.
• Experience in problem solving.
• Good knowledge of Data Protection.

Skills

Caseworker experience

Stakeholder Management

Attention to detail

Excellent communication skills

Microsoft Office 365

Job description

Overview

Salary: £To be confirmed on application (our client has asked for this not to be advertised).

Location: Hybrid: – London. Induction onsite, then hybrid. 1-3 days per week on site, as required for Business needs. No travel expenses

Contracting Authority: Government Client
Contract Length: 31/03/2027
Clearance: SC

Essential evaluation criteria

1. Caseworker experience
2. Microsoft Office 365 competent

Minimum requirements

• Experience analysing complex information from multiple sources, with keen eye for attention to detail.
• Experience using government policy to make decisions.
• Experience working to strict policies and procedures.
• Ability to clearly articulate and justify decisions based on policy.
• Experienced working to tight deadlines in high pace and sensitive operational environment.
• Previous Casework Experience.
• Experience of problem solving.
• Stakeholder Management.
• Good knowledge of Data Protection.
• Demonstrates excellent communication and written skills. understanding of English, especially written.
• Competent with Microsoft Office 365 (Outlook, Word, PP, Excel, Teams etc.).
• Exposure to graphic/disturbing material and stories. Requirement to discuss up front with candidates to ensure they are resilient and ok with this.
• Empathy

Desirable

• Police/Immigration background
• Experience dealing with complex cases.

Our dedicated team would be pleased to discuss in more detail how we may be able to help