Head of Business Development

Well Pharmacy Ltd; Manchester; On-site; GBP 125,000 - GBP 150,000; Full time

Job summary

A leading UK pharmacy chain is looking for a Head of Business Development / Commercial / B2B to drive strategic initiatives across various sectors, enhancing growth opportunities. The successful candidate will be responsible for identifying new business models, managing partnerships, and ensuring the company's services meet customer needs. A degree in Business or related fields and a strong track record in B2B business development is essential. This is a permanent position based in Manchester.

Qualifications

• Proven track record in business development, especially in the B2B sector.
• Experience managing high-value partnerships.
• Familiarity with regulated environments such as healthcare.

Responsibilities

• Lead strategic business development initiatives in various sectors.
• Conduct market research for opportunities and trends.
• Develop innovative service propositions for new markets.
• Manage long-term client relationships and partnerships.
• Track performance and prepare reports for senior management.

Skills

Leadership

Negotiation

Commercial acumen

Analytical skills

Problem-solving

Education

Degree in Business, Marketing, or Healthcare

Job description

## Overview of the role**Role Overview:**The **Head of Business Development / Commercial / B2B** is a senior leadership role responsible for identifying, driving, and executing strategic business development initiatives across multiple sectors, including Prisons, Care Homes, Outpatient Dispensing, and new private services. The role will focus on leveraging the scale and central capabilities of the organization to maximize growth opportunities and create innovative B2B and B2C service propositions.Reporting directly to Chief Retail Officer this role will shape the strategic direction for business development, focusing on expanding our presence in key and new markets, developing new service offerings, and building long-term commercial relationships with strategic partners.**Key Responsibilities:****1. Strategic Business Development*** Lead the identification, assessment, and pursuit of new business opportunities across targeted sectors such as Prisons, Care Homes, Outpatient Dispensing, and other B2B services.* Develop and execute a comprehensive business development strategy that capitalizes on the company’s scale and central capabilities to drive growth and expand our commercial footprint.* Leverage existing relationships and networks to create and secure new partnerships and opportunities for business expansion in the B2B sector.* Collaborate with internal teams (e.g., operations, marketing, legal) to ensure alignment with the company's broader strategic objectives.**2. Market Research and Opportunity Identification*** Conduct comprehensive market research and competitor analysis to identify emerging trends, and opportunities, in the sectors we serve.* Stay informed of industry developments, new regulatory changes, and shifts in market dynamics to anticipate opportunities for service offerings, ensuring we stay ahead of the curve.* Develop a deep understanding of customer needs across target markets to identify new business models and service offerings.**3. Service Propositions and New Private Services*** Identify, define, and develop innovative service propositions for both existing and new markets, including potential private service offerings.* Explore and evaluate opportunities for creating new private services that align with the organization’s growth strategy.* Work with the wider operations teams to design and launch new services and ensure they meet customer needs while leveraging the company’s core capabilities.**4. Partnership Development and Management*** Build and nurture long-term relationships with key clients, potential partners, and stakeholders to ensure successful collaboration and growth.* Manage the negotiation and development of commercial partnerships, joint ventures, and strategic alliances that enhance the company’s offerings in targeted sectors.* Lead discussions with key stakeholders (private sector organizations, government agencies, healthcare providers, etc.) to secure long-term contracts and business opportunities.**5. Performance Tracking and Reporting*** Set and monitor clear business development KPIs to measure success, identify areas for improvement, and ensure business development objectives are met.* Prepare and present regular progress reports to senior management, providing updates on market developments, new business acquisitions, and ongoing projects.* Assess and track the success of business development initiatives and adjust strategies as needed to maximize impact.**6. Cross-Functional Collaboration*** Work closely with other senior leaders in the company to ensure that business development initiatives are aligned with overall corporate strategy and goals.* Foster a culture of collaboration between departments (sales, marketing, finance, legal, operations, wholesale) to ensure smooth execution of business development strategies.* Lead and mentor a team to ensure the execution of business development plans and maintain focus on performance targets.**Key Requirements:****Qualifications:*** A degree in Business, Marketing, Healthcare, or a related field.* Proven track record of success in business development, particularly in the B2B sector, and experience managing high-value partnerships or sales.* Extensive experience in the healthcare, care homes, or relevant industries (e.g., Prisons, outpatient services, private healthcare services).**Skills and Experience:*** Strong leadership, negotiation, and commercial acumen.* Ability to think strategically and drive growth through market insights, product innovation, and partnership development.* Exceptional understanding of business development processes, including market research, opportunity assessment, and partnership negotiations.* Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.* Strong analytical and problem-solving skills, with the ability to evaluate complex situations and develop actionable plans.* Experience working within a highly regulated environment (e.g., healthcare, prisons) would be beneficial.* Ability to manage multiple priorities, projects, and deadlines effectively.**Personal Attributes:*** Entrepreneurial mindset with a focus on results and a passion for identifying new opportunities.* Strong relationship-building skills with a proven ability to engage and maintain partnerships with both internal and external stakeholders.* High levels of integrity and professionalism, with a strong commitment to the company’s vision and values.* A collaborative team player who is comfortable leading initiatives and contributing to cross-functional efforts.### The Ideal Candidate*Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you*.*Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.*### About the CompanyFor over 70 years, we’ve been looking after the health and wellbeing of communities across the UK. Well Pharmacy (part of Bestway Healthcare) is the second largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.**‘Together we make a difference’**### Head of Business Development / Commercial / B2B* **Salary** Competitive* **Frequency** Annual* **Vacancy ID** well/TP/22/11020* **Contract Type** Permanent