Salesforce Implementation Lead — Remote/Hybrid

Applied Intuition Inc.; Cardiff; Hybrid; GBP 40,000 - GBP 55,000; Full time

Job summary

A growing B2B SaaS company in Cardiff is seeking an Implementation Specialist. This role involves project management, client engagement, and system configuration to ensure successful software implementation. Ideal candidates will have experience in project planning and strong communication skills. You will contribute to both technical solutions and client satisfaction, working in a hybrid model that combines remote and in-office work. Join us in delivering high-quality solutions to clients and playing a key role in successful project outcomes.

Qualifications

• Experience running workshops and solution design sessions with end users.
• Demonstrable experience managing project plans and coordinating deliverables.
• Comfortable manipulating and analysing large datasets (e.g., Excel).
• Strong stakeholder management skills to communicate solutions to non-technical clients.
• Understanding of Change Management principles.
• Clear communicator for technical and non-technical stakeholders.
• Experience on software implementation or configuration projects.
• Practical experience with Salesforce tools or willingness to learn.
• Knowledge of Procurement lifecycles.

Responsibilities

• Own project planning and delivery for smaller client engagements.
• Act as primary contact during implementation projects, managing expectations.
• Define solution approaches for implementations and projects.
• Undertake configuration activities on customer systems.
• Deliver client engagements remotely and on-site.
• Support other Atamis functions by resolving escalations.
• Assist in scoping proposals and provide technical assistance.
• Promote Atamis configuration best practices and personal development.

Skills

Workshop facilitation

Project management

Data analysis

Stakeholder management

Change Management understanding

Communication

Software implementation experience

Salesforce configuration

Procurement knowledge

Education

CIPS qualification (or studying towards)

Tools

Salesforce

Excel

Atamis

Coupa

Jaggaer

SAP Ariba

Job description

A growing B2B SaaS company in Cardiff is seeking an Implementation Specialist. This role involves project management, client engagement, and system configuration to ensure successful software implementation. Ideal candidates will have experience in project planning and strong communication skills. You will contribute to both technical solutions and client satisfaction, working in a hybrid model that combines remote and in-office work. Join us in delivering high-quality solutions to clients and playing a key role in successful project outcomes.