Customer Success & Payments Specialist

RB Global, Inc.; Greater London; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading global auction company is seeking a Customer Service Representative located in Greater London, UK. The role involves providing exceptional customer service, processing payments, and assisting with various sales activities. Candidates should have prior customer-facing experience and excellent data entry skills. A friendly, patient attitude and teamwork skills are essential. This position offers opportunity to thrive in a fast-paced environment while supporting auction operations and ensuring safe practices.

Qualifications

• Previous work experience in a customer-facing role.
• Strong typing and data entry skills.
• Willingness to learn new software and technology.

Responsibilities

• Organize documents by internal coding and Lot number.
• Communicate with departments and customers for document requests.
• Process payments from successful bidders.
• Provide information about auxiliary services.
• Ensure superior customer service delivery.
• Support safety initiatives and perform assigned duties.

Skills

Exceptional customer service

Keyboarding skills

Ability to work under pressure

Teamwork

Adaptability to new technology

Job description

A leading global auction company is seeking a Customer Service Representative located in Greater London, UK. The role involves providing exceptional customer service, processing payments, and assisting with various sales activities. Candidates should have prior customer-facing experience and excellent data entry skills. A friendly, patient attitude and teamwork skills are essential. This position offers opportunity to thrive in a fast-paced environment while supporting auction operations and ensuring safe practices.